Shopping at Perfumania: US-only shipping, free shipping threshold and returns
Perfumania is a US retailer of fragrances, with a website that sells perfume and also cosmetics, hair care and skincare. Its shipping page is short and clear on the main point: it ships within the United States only. The rest is about shipping speed, the free shipping threshold and a return policy that excludes some product groups. This guide sums up the shop's own shipping and returns page.
Where Perfumania ships
The shop currently ships only within the US and does not ship internationally. That includes orders from the UK, Canada and Europe, so for those addresses the shop is not an option unless you have a US delivery address. Orders can go to P.O. boxes with standard shipping, but not with express.
Shipping cost and speed
| Destination | Service | Price | Arrival |
|---|---|---|---|
| 48 US states | Standard | Free shipping from $59, otherwise shipping $7.50 | 3 to 5 business days |
| Alaska and Hawaii | Standard | Shipping $29.00 | 15 to 20 business days |
| 48 US states, no P.O. boxes | Express | Shipping $14.99 | 2 business days |
Free ground shipping needs an order subtotal of $59 or more after all discounts, before tax and shipping. It applies only to the contiguous United States, so Alaska and Hawaii are excluded. Express 2-day shipping works on select items, and the order must be placed before 1 pm Eastern time on a business day. Later orders are processed the next business day. Shipping fees are not refundable, even if the carrier is late.
Packages go out Monday to Friday between 9 am and 5 pm Eastern time, except US holidays. Some orders need a signature on delivery. Once the order ships, you get a tracking email. If an item is unavailable, the shop notifies you by email.
Changes, cancellations and damage
Orders cannot be changed or cancelled once placed, so check apartment number, street, city, state and zip code at checkout. If a parcel arrives damaged, contact customer service at [email protected] within 7 days and keep the damaged items until a claim is filed with the carrier. The shop considers claims only within 30 days of the shipping date.
Returns
You can return unopened and unused merchandise in its original condition within 30 days for a full refund. For health and safety reasons the shop does not accept returns of cosmetics, hair care or skincare items. All returns pass a quality inspection, and items that fail may go back to you or be discarded without a refund. Contact the shop first for instructions, by email or by phone at (866) 557-2368, Monday to Friday, 9 am to 5 pm Eastern time. Online orders go back to the Perfumania.com warehouse, since retail stores do not accept them. If the return is due to the shop's error, it refunds your shipping costs.
Using cashback
Open the Perfumania page at daily cashback, where the current rate (2%) and the latest offers are listed, and press the shop button. Then shop and pay as usual. The cashback shows as pending in your free account and becomes confirmed once the shop has reported the order. A returned item reduces the amount, and a code from another site can cost you the cashback.
Practical tips
- A basket at $55 or $57 can reach free shipping with one small add-on that is cheaper than $7.50 shipping.
- Fragrance is a safer buy than cosmetics here, because only unopened products can be returned.
- Order express before 1 pm Eastern time if you need it in two days.
As of October 2026.