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daily cashback / Guides

Guides

Shopping at OfficeStationery.co.uk: delivery, returns and cashback

· 2026-10-05

OfficeStationery.co.uk supplies paper, stationery, cleaning and breakroom items and office furniture to businesses and home offices, and it is part of the Stationery UK group. The delivery rules matter more here than at most shops: prices are shown excluding VAT, the free delivery limit changed in July 2026, and some parts of the UK are treated differently. We read the delivery, delivery times, returns, refund and payment pages of the help centre in October 2026. Check the basket before you pay, the shop can change its terms.

Where does OfficeStationery.co.uk deliver?

Within Great Britain. The shop says it cannot deliver to Northern Ireland or the Channel Islands, including Jersey and Guernsey, and it cannot process orders for export outside the UK or offer VAT-refunded orders. So the shop is for UK addresses only. Parts of Scotland are classified as Highlands and Islands, and they get a different delivery service.

Delivery cost and the free delivery limit

Since 1 July 2026 the minimum order value for free standard delivery is £49 excluding VAT. Below that you pay £5.99 ex VAT in shipping per delivery to England and Wales. Highlands and Islands use extended delivery with a shipping fee of £20.84 ex VAT, regardless of the order value. Furniture and large items can cost more, because they travel on a different service and are only delivered to the door or the kerbside.

Delivery time

Standard delivery usually takes 2 to 4 working days, with occasional delays at busy times. Standard orders go through the shop's own delivery network, and parcels usually come with their own tracking by email. Express delivery takes 1 to 2 working days if you order before 5pm. Next day delivery is not guaranteed at the moment. Extended delivery to the Highlands and Islands takes 1 to 5 working days. Furniture needs an extra 7 to 10 working days, and some products have supplier lead times of up to 10 working days shown on the product page. A signature is normally required, though some couriers accept a note to leave the parcel in a safe place at your own risk.

Returns and refunds

If you no longer need something, tell the shop within 14 days of delivery. You pay the postage back, and the shop suggests a tracked service. Goods must be unopened, unused, in the manufacturer's packaging and resaleable. Food, drink and bespoke or special-order items cannot be returned, and furniture that you return is subject to a restocking fee of 35% of the price, which the shop deducts from the refund. The refund goes to the original payment method, excludes the delivery charge you paid and usually shows up in 3 to 5 working days after the return is processed.

Faulty or damaged goods are handled differently. Report them within 3 working days of delivery, by phone or email, with a photo. The shop then arranges a collection and a replacement, or a refund if you do not need a replacement.

Payment

You can pay by credit or debit card at the secure checkout or through PayPal. American Express holders choose PayPal and then the credit card option, no PayPal account is needed. Account and corporate customers can apply for a 30 day credit facility. The shop cannot take payment over the phone.

At a glanceOfficeStationery.co.uk
Delivers toGreat Britain, not Northern Ireland
Delivery costFree over £49 ex VAT, otherwise £5.99 ex VAT
Delivery time2 to 4 working days
ReturnsWithin 14 days, unopened goods

Using cashback

Open the OfficeStationery.co.uk page page at daily cashback, where the current rate (up to 6%) and the offers we found are listed with the date we last checked them. Press the shop button there, then order as you normally would. In your free account the cashback first shows as open and becomes confirmed once OfficeStationery.co.uk has reported the order. A returned item reduces the amount for that item.

A few practical tips

  • A basket just under £49 ex VAT is often cheaper with one more item than with the £5.99 delivery fee.
  • Order furniture early, it needs an extra 7 to 10 working days and express does not speed it up.
  • Photograph damage straight away, the shop wants a photo within 3 working days.
  • Finish the order in one visit and pause your ad blocker so the click is not lost.

Frequently asked questions

Does OfficeStationery.co.uk deliver outside Great Britain?
No. The shop cannot deliver to Northern Ireland or the Channel Islands and cannot process export orders outside the UK.
How much is delivery?
Free standard delivery on orders from £49 ex VAT. Below that, shipping costs £5.99 ex VAT to England and Wales.
How much is delivery to the Scottish Highlands and Islands?
Extended delivery costs £20.84 ex VAT in shipping regardless of order value, and it takes 1 to 5 working days.
How long does standard delivery take?
Usually 2 to 4 working days. Furniture needs an extra 7 to 10 working days.
Is there express delivery?
Yes, 1 to 2 working days for orders placed before 5pm. Next day delivery is not guaranteed at the moment.
How long do I have to return something?
Tell the shop within 14 days of delivery. Goods must be unopened, unused, in the original packaging and resaleable.
Who pays return postage?
You do. The delivery charge you originally paid is not refunded.
What cannot be returned?
Food, drink and bespoke or special-order items. Furniture that you return is subject to a restocking fee of 35% of the price, which the shop deducts from the refund.
What if my item is faulty or damaged?
Report it within 3 working days with a photo, by phone on 01376 809140 or by email. The shop arranges a collection and a replacement or refund.
Which payment methods are accepted?
Credit and debit cards at checkout and PayPal. Account customers can ask for 30 day credit.
Do coupons work at OfficeStationery.co.uk?
Current offers for OfficeStationery.co.uk are listed on its page at daily cashback, and we check them every day. Use only what is shown there for your order.
How does the cashback for OfficeStationery.co.uk work?
Start from the shop button on our page, then order as usual. The cashback shows as open in your account and becomes confirmed after OfficeStationery.co.uk has reported the order. A return is deducted.
Can another site's code cost me the cashback?
Yes, it can. If you click through another cashback or voucher site, or enter a code from there, the click may be replaced and the cashback can be lost. Finish the order in one visit.