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Guides

Buying vacuums at Riccar: US shipping, free shipping line and 30-day returns

· 2026-10-11

Riccar is a vacuum cleaner brand that sells upright, cordless, stick and handheld, bagged canister and central vacuums through its own online shop, along with bags, belts, filters, tools, floor cleaning pads, batteries and chargers. The delivery rules on riccar.com are short and clear, and they are written for the United States. This guide lays them out so you know before filling a cart.

Where Riccar ships

Riccar ships within the USA, with a list of exceptions: Alaska, Hawaii, Puerto Rico, the Virgin Islands, the Marshall Islands, Northern Mariana Islands, Palau and the Armed Forces regions (Africa, Canada, Europe, Middle East and Pacific). There is no international delivery listed on the page. If you live outside the US, or in one of the excluded regions, the shop has a "Find a retailer" link, and the support menu offers a contact form.

Shipping costs and delivery time

  • Orders up to $99.99: shipping costs $9.99.
  • Orders of $100 and over: free shipping.

Orders typically arrive within 5 to 7 business days, Monday to Friday. If a vacuum is just under the line, check the cart total before paying: a bag or filter set can push you over $100 and remove the $9.99 shipping charge, which makes sense if you need the parts anyway.

Returns

Any purchase from riccar.com can be returned within 30 days of purchase for a full refund of the purchase price, for any reason other than a manufacturing defect. Returns should be shipped in their original packaging, and after 30 days there is no refund or return. Riccar suggests careful packaging and postal insurance to cover damage on the way back to the dealer.

An item with a manufacturing defect follows the warranty claim procedure instead: contact your local dealer or write to [email protected]. The shop has a Warranty Information page and a form to register a warranty.

At a glanceRiccar
Delivers toUSA, with listed exceptions
Shipping feeShipping $9.99 up to $99.99
Free shippingFree shipping from $100 order value
Delivery time5 to 7 business days
Return window30 days from purchase
DefectsWarranty claim, dealer or email

Online shop or local dealer

Riccar sells through its own shop and through dealers. The return text speaks of sending the item back "to the dealer", and the warranty route also goes through your local dealer, so the retailer finder on the site is useful if you want a machine demonstrated before you buy. Parts such as bags, belts and filters, tools and attachments, floor cleaning pads, batteries and chargers are sold in the online shop in the same cart as the vacuums.

Cashback

Start from the Riccar page at daily cashback, where current offers are listed and checked every day, and the cashback rate is 1%. Press the shop button, then shop and pay as normal. In your free account the cashback shows as open and turns confirmed once Riccar has reported the order. A returned product reduces the amount for that item.

Tips before you order

  • Check your address against the exclusion list first, especially if you are in a US territory or on a military address.
  • Keep the original box until you are sure you keep the machine, since returns should go back in the original packaging within the 30 days.
  • Finish the order in one visit and keep other cashback or voucher sites closed, because a later click can replace the first one.

As of October 2026

Frequently asked questions

Does Riccar ship outside the US?
The shipping page only covers the USA. Alaska, Hawaii, Puerto Rico and several other regions are excluded.
How much is shipping?
Orders up to $99.99 pay $9.99 for shipping. Orders of $100 and over ship free.
How long does delivery take?
Orders typically arrive within 5 to 7 business days, Monday to Friday.
Which areas are excluded?
Alaska, Hawaii, Puerto Rico, the Virgin Islands, the Marshall Islands, Northern Mariana Islands, Palau and the Armed Forces regions.
How long can I return a purchase?
Within 30 days of purchase for a full refund of the purchase price, apart from manufacturing defects.
Who pays return shipping?
The page does not say who pays, but it recommends careful packaging and postal insurance for the way back, so ask Riccar before you send anything.
What if the machine is defective?
Follow the warranty claim procedure: contact your local dealer or email [email protected].
Can I register a warranty?
Yes, the shop has a Register a Warranty page.
Where can I find a dealer?
Use the Find a Retailer link at the top of riccar.com.
How do I contact Riccar?
Use the Contact Us form on riccar.com or email [email protected].
Are there coupons or promo codes?
Current offers appear on the Riccar page at daily cashback, and we check them daily.
How does cashback work, and what about returns?
Click through from the shop page at daily cashback and order as usual. Cashback shows as open, then confirmed. A returned item is deducted. A code from another site can cost you the cashback.