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Guides

Direct-Volley: shipping prices by country, returns and cashback

· 2026-09-24

Direct-Volley is a volleyball and sportswear shop with a Spanish web address that ships from France to a long list of European countries. If you live outside Spain, the delivery table is the first thing worth a look, because the price depends heavily on where the parcel goes. Here is what the shop's own pages say about shipping, returns and payment.

Where Direct-Volley delivers

The shipping page lists 39 destinations, mostly in Europe: Germany, Austria, Switzerland, Liechtenstein, Belgium, the Netherlands, Luxembourg, France, Monaco, Spain, Portugal, Italy, the United Kingdom, Ireland, the Nordic and Baltic countries, much of Eastern and Southern Europe, Gibraltar, Iceland and Turkey. Orders to the United States are not part of that list.

Shipping costs by country

Each country has its own carrier and price. Home delivery and pickup points are priced separately, and pickup is usually a little cheaper.

DestinationShipping cost
GermanyShipping 7.99 € by Hermès, 8.49 € to a DHL pickup point
AustriaShipping 12.99 € by DPD, 11.49 € to a pickup point
BelgiumShipping 7.99 € home, 6.99 € to a Mondial Relay point
NetherlandsShipping 8.49 € home, 6.99 € to a pickup point
France (mainland)Shipping 7.99 € by Colissimo, 7.49 € by Colis privé
Spain (not the Canary Islands)Shipping 8.99 € by CTT Express, 7.49 € to a pickup point
ItalyShipping 8.99 € home, 7.99 € to a pickup point
United KingdomShipping 21.07 € by FedEx
SwitzerlandShipping 19.06 € by FedEx
SwedenShipping 18.54 € by PostNord

Many smaller destinations, for example Bulgaria, Croatia, Romania, Slovakia, Slovenia and Turkey, are listed at 25.99 € shipping. Shipping to Poland is 12.11 €, to Denmark 13.38 € and to Ireland 13.99 €. Some bulky items cost extra to ship, and the surcharge is added at checkout in the delivery step.

Handling time and delivery time

Orders placed before 15:00 (Paris time) are prepared in one to two working days, and the shop quotes two to six working days for delivery. The estimate for each article sits on the product page right under the add to cart button, and it can change when you pick another size. Pickup deliveries trigger an email with the tracking number; to collect, bring ID and that number.

Returns and refunds

You have 30 days from receipt to start a return, using the returns area or the return link in your account. Items must be unworn, in the original packaging with the label attached. Personalised products, such as a shirt with a printed name, cannot be returned. You pay the return postage. If an item is faulty or not as ordered, customer service can send a prepaid label after it has checked the case. Refunds follow within 14 days under the legal rules, either to your original payment method or as a voucher that stays valid for 12 months. There is no direct size exchange: return the item, then place a new order.

Payment

The shop accepts bank card, Apple Pay, PayPal (with the option to pay in three instalments) and bank transfer. Some methods depend on your billing country, and checkout shows what is available to you. With a transfer the items are not reserved until the money has arrived.

Using cashback

Open the Direct-Volley page at daily cashback. It shows the current cashback (up to 2.5%) and the offers we check every day. Press the shop button there, then shop and pay as you normally would. In your free account the cashback first shows as open and turns confirmed once Direct-Volley has reported the order. If you send an item back, the cashback for it is deducted. Use only the codes listed on the shop page, because a code from another site can cancel the cashback.

Practical tips

  • Check the pickup price before you choose home delivery. In several countries it saves around one euro of shipping.
  • Look at the shipping line for your own country first. Small markets cost much more than Germany or Belgium.
  • Keep labels on until you are sure about the fit, since returns need them.

As of October 2026.

Frequently asked questions

How much is shipping from Direct-Volley to Germany?
Shipping to Germany costs 7.99 € with Hermès or 8.49 € to a DHL pickup point.
How much is shipping to Switzerland or the UK?
The shop lists shipping of 19.06 € for Switzerland and 21.07 € for the United Kingdom, both by FedEx.
How long does delivery take?
The shop prepares orders in one to two working days and quotes two to six working days for delivery. Each product page shows its own estimate.
Which countries does Direct-Volley deliver to?
Its shipping page lists 39 destinations, including Germany, Austria, Switzerland, France, Italy, the UK, Ireland and Turkey. The United States is not among them.
How long do I have to return an item?
You have 30 days from receiving the order to start a return. Items must be unworn and in their original packaging with the label.
Who pays the return shipping?
You do. Only if an item is faulty or wrong, and customer service has approved it, does the shop provide a prepaid label.
Can I get a voucher instead of money back?
Yes. You can choose a refund to your original payment method or a voucher valid for 12 months.
Which payment methods can I use?
Bank card, Apple Pay, PayPal and bank transfer. The available methods can depend on your billing country.
Can I exchange a size directly?
No. The shop does not do direct exchanges, so you return the item and place a new order in the right size.
Are there discount codes for Direct-Volley?
Current offers are listed on the Direct-Volley page at daily cashback, and we check them every day.
When does my cashback become confirmed?
It shows as open after your purchase and turns confirmed once the shop has reported the order. Returned items reduce it.
Can another voucher site affect my cashback?
Yes. A code from another site can cancel the cashback, so use only the offers shown on the shop page.