Shopping at Dallmayr online: delivery in Germany and to Austria, withdrawal and cashback
Dallmayr is the Munich delicatessen house known for coffee, tea, chocolate and gift sets, and its online shop at dallmayr-versand.de is in German. For readers outside Germany, the main questions are where the shop delivers, what each option costs and how a withdrawal works. The details below are taken from the shop's own shipping page, the help pages and the terms. The shop can change them, so the cart is the final reference.
Where Dallmayr delivers
Parcel shipping within Germany is the main service. For other countries the shipping page has a Standard Shipping to EU countries option, and the line for the delivery area names Austria. The help pages add that the shop delivers to selected European countries. At the top of the shop you choose your delivery area, either a German postcode, Finland, Austria or elsewhere outside Germany, and the assortment you see depends on that choice. Select your area first so you see what can be sent to you.
Shipping costs and delivery time
| Option | Price and time |
|---|---|
| Parcel shipping in Germany | 5,90 € shipping, 2 to 5 working days (Monday to Saturday) |
| Free parcel shipping in Germany | Free from an order value of 149 € |
| Standard shipping to EU countries | 17,90 € shipping, 8 to 10 working days (Monday to Friday) |
| DHL Express in Germany | 14,90 € shipping, 1 working day |
| Delivery in Munich | 16,90 € shipping, free from 199 € |
The 5,90 € shipping rate excludes Helgoland. The free shipping from 149 € is stated for parcel shipping within Germany, so it does not reduce the 17,90 € charged to Austria or other EU countries. The Munich option is only available if a product marked as deliverable in Munich only is in your cart. Orders placed by 16:00 can arrive the next day in selected Munich postcodes, with a choice of two time windows, and the fresh goods travel in transport containers with dry ice. Customers can also collect their order at the Dallmayr delicatessen house.
Payment
The shop lists credit card (Visa, Mastercard, American Express), purchase on invoice, PayPal, payment with loyalty points and the Dallmayr gift card. Invoice is available to registered customers only after three successful orders. The points programme starts new customers with a welcome bonus of 500 points, and points can be paid with once you have at least 501.
Withdrawal and returns
Consumers can withdraw from the contract within 14 days without giving a reason. You can do it in writing or with the online form on the shop at dallmayr-versand.de/vertrag-widerrufen/, and you receive a confirmation by email. If you withdraw, Dallmayr refunds all payments including standard delivery costs within 14 days of receiving your notice, using the same payment method. The goods have to be sent back within 14 days of your notice. The direct costs of returning the goods are yours. Order numbers help the team to match your withdrawal, so keep the confirmation email.
Using cashback
Open the Dallmayr page at daily cashback, where the current rate (5%) and the offers are listed with the date of the last check. Press the shop button, then shop and pay as you normally would. In your free account the cashback shows as open and turns confirmed once Dallmayr has reported the order. A returned item is deducted again. Readers in Austria can use the Austrian page at daily cashback in the same way.
Practical tips
- If your basket is slightly under 149 €, compare the 5,90 € shipping with the price of one more product. A product you return does not count for the cashback.
- Pay attention to the delivery area you chose at the top of the shop, since it decides which products you see.
- Keep other cashback and voucher sites closed while you shop. A later click can replace the first one, and a code from another site can cost you the cashback.
As of October 2026.