Buying trail cameras at BlazeVideo: EU shipping, Switzerland and 45-day returns
BlazeVideo sells trail and wildlife cameras, solar panel kits, mounts and memory accessories through its German shop at blazevideos.de. The operator is BlazeVideo Co., Limited in Hong Kong, but the store speaks German, prices are in euro and the goods ship from a warehouse in Germany. For readers outside Germany the useful facts are which countries get free delivery, how Switzerland is handled and how the 45-day return works. We read the shipping, refund, return and payment pages on blazevideos.de in October 2026. The shop can change them, so check again at checkout.
Shipping and delivery countries
The shipping page says: free shipping to all EU countries (€0.00). A banner at the top of the site mentions free delivery to Germany and Austria in 3 to 5 working days, while the policy text covers the whole EU. Switzerland has its own route. Swiss customers order through the shop's Swiss website, and the goods are sent from Germany by the logistics partner meineinkauf.ch. Because they leave Germany, customs clearance is required, so make sure your address is correct and contact the shop if you need help.
For deliveries inside the EU the shop states that it ships from a warehouse in Germany and no customs fees apply.
How long it takes
Most orders are dispatched within 1 to 2 days of receipt. Depending on stock, some take 3 to 5 days. Delivery itself is free and takes 3 to 5 working days, counted on top of the dispatch time. Orders that include accessories can take longer because accessories need more processing time. If parts of your order come from different warehouses, they can arrive on different days. The tracking code may appear a few days after dispatch, and the shop says this does not change the delivery time.
If the parcel does not arrive in time, shows as delivered but is missing, or contains wrong or missing items, contact customer service within 45 days of the payment date.
Returns and refunds
BlazeVideo promises a 45-day return and money-back policy. If you are not satisfied, send the item back in its original condition and packaging within 45 days of receipt. First submit a return request by email and wait for approval, because returns without approval are not accepted. Use a shipping method with tracking. The package number and the return form go with the parcel. Custom-made items cannot be returned, and packaging should stay on until you are sure you keep the item.
If you return something you simply do not want, you pay the return postage. If the goods arrived damaged or wrong, you do not. Defects must be reported within 72 hours by email. Exchanges instead of refunds have to be requested within 48 hours of receiving the order. After the money has been processed by the finance team it takes 5 working days to reach your bank, and the shop warns that the package can take more than 10 working days to be processed at the warehouse. Original shipping fees are not refunded.
Payment
The payment page lists PayPal, credit and debit cards (Visa, Mastercard, American Express, Discover, JCB, Diners Club, Maestro), Klarna with payment within 30 days, and bank transfer. Transfers within SEPA can take 1 to 2 working days, and the order is shipped only after the money has arrived. If a bank transfer is not paid within three days, the system closes the order.
| At a glance | BlazeVideo (blazevideos.de) |
|---|---|
| Shipping | free to EU countries, Switzerland via a logistics partner |
| Dispatch | 1 to 2 days, sometimes 3 to 5 |
| Delivery | 3 to 5 working days |
| Returns | 45 days, original condition, approval needed |
Using cashback
Open the BlazeVideo page at daily cashback. It shows the current rate (2.5%) and the offers we found, each with the date it was last checked. Press the shop button there, then browse and pay as usual. In your free account the cashback first appears as open and turns confirmed once BlazeVideo has reported the order. A returned item reduces the amount for that item.
A few practical tips
- Ordering from Switzerland, check the customs documents before you pay.
- Keep the packaging until you have tested the camera, since returns need the original box.
- Request the return before you ship anything and keep the tracking proof.
- Finish the order in one visit and pause your ad blocker, as either can break the click.