Foxy Locks: worldwide delivery, UK and international returns, and cashback
Foxy Locks is a UK hair extension brand selling clip-ins, tape-ins, ponytails and volumisers made from Remy human hair. Orders leave a warehouse in the UK, and the shop ships worldwide. Delivery and returns differ depending on where you live, so here is how it works for UK, US and other international customers.
Delivery inside the UK
Standard UK orders are dispatched within 1 to 3 working days, not counting weekends and bank holidays. Orders placed on a weekend go out the next working day. You can pick from these services:
- Guaranteed Next Day Delivery: next working day, with a 4pm cut-off
- Next Day Delivery via Tracked 24: next working day, 4pm cut-off
- Standard Tracked 48: 2 to 3 working days
Every parcel is sent on a signature-required service. If you choose signature release or a safe place, responsibility passes to you once the parcel is marked as delivered. The shop advertises free UK and USA shipping with an asterisk, so check the terms shown at checkout for your basket.
Delivery abroad, duties and taxes
Foxy Locks ships worldwide from the UK. International Royal Mail is listed at 5 to 14 working days, and your parcel is handed to your local postal service once it arrives in your country. The FAQ gives a shorter 3 to 7 working days, depending on the service, so treat the longer range as the safe one. Delivery times and prices appear at checkout.
For orders to the United States, duties and import taxes are included in the total at checkout on eligible shipping services, so there should be no customs bill at the door. Some European countries are also covered. For other countries, duties and taxes may apply at customs. They are set by your government and are the customer's responsibility. If a parcel is refused because of unpaid customs charges, the refund is paid only after the item is back with Foxy Locks, minus original shipping, return fees and the customs charges incurred.
Returns from the UK
Use the return portal to send items back unopened within 14 days of receipt, with the completed form inside the parcel. Return labels cost £3, deducted from your refund, and original shipping fees are not refunded. Hair that has been opened, worn, cut, dyed or toned cannot be returned, and the security seal and the tester piece of a clip-in set must be intact. Tape-in, volumiser and ponytail boxes are not sealed, so these can go back as long as the items are unused and in brand-new condition. Your first exchange for a different length or colour is free. Refunds take 1 to 3 working days to process and then about 7 to 14 working days to reach your account.
Returns from outside the UK
International orders have their own returns page. The 14-day window is the same, but outside the UK the shop mainly offers exchanges or store credit. Refunds are possible only in limited cases, and duties, taxes and original shipping are not refunded. Return shipping is paid by you unless the item is confirmed faulty.
| Topic | Foxy Locks |
|---|---|
| UK dispatch | 1 to 3 working days |
| Worldwide delivery | 5 to 14 working days by Royal Mail |
| Return window | 14 days, unopened |
| UK return label | £3 return shipping label, deducted from the refund |
| Faults | Report within 5 months |
Cashback with Foxy Locks
Open the Foxy Locks page at daily cashback and press the shop button. Then shop and pay as normal. The current cashback rate (2.5%) is shown on that page. In your free account the amount shows as open and turns confirmed once the shop has approved the order. A returned product reduces the cashback. A voucher code from another site can cost you the cashback, so keep other tabs closed. Current offers are listed on the shop page, and we check them every day.
As of October 2026.