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Guides

Shopping at Commodity Fragrances EU: shipping zones, returns and cashback

· 2026-10-12

Commodity Fragrances sells perfume and fragrances from a warehouse in the EU. The European shop ships inside the EU and to Switzerland, and the shipping page says taxes and duties are included in the price. The European site does not ship internationally, and the shop points other countries to its own .com site. Below is what the European shop says about postage, delivery times and returns.

Where Commodity delivers

The shop delivers to Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. Switzerland appears in the rate table as well. Because of customs rules, the Canary Islands and Malta are no longer served. Orders cannot go to PO boxes or APO/FPO addresses, and parcels leave on working days only, Monday to Friday.

Shipping costs by zone

Standard shipping is free from an order value of 135 euros. Below that, the price depends on the zone. Express delivery has a flat price per zone, whatever the order value.

Zone and countriesStandard under 135 EURExpress
1: Germany, Netherlands5,50 EUR shipping15,00 EUR shipping
2: Austria, Belgium, France, Ireland, Italy, Portugal, Spain6,50 EUR shipping15,00 EUR shipping
3: Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Greece, Hungary, Poland, Slovakia8,50 EUR shipping20,00 EUR shipping
4: Estonia, Finland, Latvia, Lithuania, Luxembourg, Romania, Slovenia, Sweden, Switzerland10,00 EUR shipping20,00 EUR shipping

Delivery takes 2 to 5 business days for standard shipping, not counting processing time, and up to 2 business days for express. Shipments to islands and to Ireland can take longer.

Returns

A return must be postmarked within 14 days of delivery. The items have to be unopened, unused and in the original condition with packaging and cellophane intact, and you pay the return postage yourself. Fragrances that have been unsealed or used cannot be sent back under the statutory right of withdrawal. In the EU you can start a withdrawal with the button on the shop page or through customer service, and the shop then sends return instructions. A tracked return method is strongly recommended, because without tracking the shop cannot grant a refund if the parcel goes missing.

The refund is processed after the parcel arrives and the condition has been checked, which takes at least ten days. If an item arrives damaged, defective or wrong, write to customer service within 14 days and attach photos or a video. Orders confirmed as lost are replaced, not refunded. Rewards from the Commodity.Circle programme are lost when you return the purchase.

Payment

The terms list Visa, Mastercard, American Express, Discover, Maestro, PayPal, Apple Pay, Google Pay and iDEAL.

Using cashback

Open the Commodity page at daily cashback, where the current rate (5%) is shown. Press the shop button and order as usual. In your free account the cashback shows as open and becomes confirmed once the shop has reported the order. A returned item reduces the cashback for that item.

Tips

  • Check your zone before you fill the basket. A single bottle for a customer in Sweden costs more to ship than the same bottle for Germany.
  • Do not open the box until you are sure, because opened fragrances cannot go back.
  • Enter the address carefully. Once an order is processing, the shop cannot change it.

As of October 2026

Frequently asked questions

How much is shipping at Commodity?
Standard shipping is free from 135 euros. Below that, it costs 5,50 euros in Germany and the Netherlands, up to 10,00 euros in the farthest zone.
How long does delivery take?
Standard shipping takes 2 to 5 business days, not counting processing. Express takes up to 2 business days.
Which countries does Commodity ship to?
Most EU countries and Switzerland. The Canary Islands and Malta are excluded, and the shop does not ship internationally from this site.
Does Commodity deliver to the UK or US?
Not from the European site. It offers no international shipping and points other countries to the shop's .com site.
How much does express shipping cost?
Express costs 15,00 euros in zones 1 and 2 and 20,00 euros in zones 3 and 4.
Can I return a perfume I have opened?
No. Items must be unopened, unused and in the original packaging, and opened fragrances are excluded from withdrawal.
How long do I have for a return?
The return must be postmarked within 14 days of delivery. Return postage is paid by you.
What if my order arrives damaged?
Contact customer service within 14 days of receipt with photos or a video, and keep the item for inspection.
Which payment methods are accepted?
Cards (Visa, Mastercard, American Express, Maestro), PayPal, Apple Pay, Google Pay and iDEAL, among others in the terms.
How do I contact customer service?
By email at [email protected] or through the contact form on the shop page.
Are there discount codes for Commodity?
Current offers are listed on the Commodity page at daily cashback, and we check them every day.
How does cashback work here?
Click through from the Commodity page at daily cashback and order. The cashback shows as open, then confirmed. A return means a deduction, and a code from another site can cost you the cashback.