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Guides

Shopping at Andalous Dessous: shipping to 12 European countries, returns and cashback

· 2026-10-13

Andalous Dessous is a German online shop for lingerie, fashion, costumes and outfits, run from Alsdorf. It ships in plain packaging to twelve countries, and the site is in German. Here is what the shop says about shipping rates, delivery time, payment and returns, so you know the numbers before you fill the basket.

What the shop sells

The range runs from lingerie such as corsets, negligees and babydolls, stocking and suspender belts to bodystockings and catsuits. There are also fashion, costumes and complete outfits. You can reach the hotline on +49 2405 49 500 80, and the shop has a contact page and a FAQ page with common questions. The statutory warranty is described on its own page.

Delivery countries and shipping rates

The shop ships with DHL and also delivers to parcel lockers (Packstation) in Germany. An order can arrive in several parcels when logistics require it, and you receive shipping confirmations with the tracking number by e-mail. Prices include VAT. These are the shipping rates:

Delivery toShipping rateFree shipping
Germany€3.90 shippingfree shipping from €100 order value
Austria€8.90 shippingfree shipping from €200 order value
Netherlands, Belgium, Luxembourg€9.90 shippingnot stated
Italy, France, Spain, Denmark, Poland, Czech Republic€11.90 shippingnot stated
Switzerland€12.90 shippingnot stated

Switzerland is the only non-EU country on the list. The shop does not say whether import charges apply there, so ask customer service before you order. No other country outside this list is named.

Delivery time

For German addresses the shop says delivery usually takes one day and at most three working days, and the product pages show the time. Deliveries abroad take roughly 2 to 5 working days.

Payment

For deliveries to Germany the shop names advance payment, credit card (Visa and Mastercard with 3D Secure), invoice through riverty, PayPal, Amazon Pay and direct debit. With advance payment the goods leave as soon as the money has arrived. For orders to other countries the basket shows which options you can choose.

Withdrawal and returns

Consumers have a 14 day right of withdrawal from the day they receive the goods. Register the return in the shop's return form, with the reason and whether you want a refund or an exchange. Then send the parcel to the return address in Alsdorf with a carrier of your choice. The shop does not provide a free return label, so the return cost is yours. The refund goes back to the original payment method. If you ordered on invoice, you only pay for the items you keep. An exchange is possible when an item does not fit.

Cashback with daily cashback

Open the Andalous Dessous page at daily cashback, where the current rate (up to 5%) is shown. Press the shop button, then order as you normally would. In your free account the cashback first shows as open and becomes confirmed once the shop has reported the order, usually after the return window. A returned item is deducted from the amount.

Practical tips

  • The free shipping limit is €100 for Germany and €200 for Austria, so check your basket total before paying.
  • Check sizes carefully, because the return postage is paid by you.
  • Keep other cashback and voucher tabs closed while you shop, since a later click can replace the first one.

As of October 2026

Frequently asked questions

Which countries does Andalous Dessous ship to?
The shop delivers to Germany, Austria, the Netherlands, Belgium, Luxembourg, Italy, France, Spain, Denmark, Poland, the Czech Republic and Switzerland.
How much is shipping within Germany?
Shipping in Germany costs €3.90 and is free from €100 order value.
How much is shipping to Austria and Switzerland?
Shipping to Austria costs €8.90 and is free from €200. Shipping to Switzerland costs €12.90.
How long does delivery take?
Within Germany usually one day, at most three working days. Deliveries abroad take roughly 2 to 5 working days.
Is the parcel discreet?
Yes. The shop ships in neutral and discreet parcels, so the content cannot be seen from outside.
Which payment methods are accepted?
For deliveries to Germany: advance payment, Visa and Mastercard, invoice, PayPal, Amazon Pay and direct debit. Other countries see their options in the basket.
How long can I return an item?
Consumers have 14 days of withdrawal from receiving the goods. Register the return in the shop's return form first.
Who pays for the return?
You do. The shop does not provide a free return label and you can choose any carrier.
Can I exchange an item?
Yes, the shop offers an exchange if an item does not fit. Choose refund or exchange in the return form.
Will I pay customs for Switzerland?
The shop does not say. Ask customer service before you order, for example by phone on +49 2405 49 500 80.
Are there discount codes for Andalous Dessous?
Current offers are listed on the Andalous Dessous page at daily cashback, and we check them every day. Use only the code shown there to keep your cashback.
How does cashback work at Andalous Dessous?
Use the shop button on our page, then order as usual. The cashback is open first and confirmed after the shop reports the order. Returns are deducted, and a code from another site can cost you the cashback.