Shopping at Loberon Switzerland: shipping, delivery, returns and cashback
Loberon sells furniture, lighting, textiles and home accessories in a country-house style. The Swiss shop at loberon.ch is a separate storefront with its own terms, and it is meant for customers in Switzerland. We read the payment and delivery page, the FAQ and the returns page there in October 2026. Anything below can change, and the basket shows the final figures.
Which countries does Loberon Switzerland deliver to?
The shop delivers within Switzerland only. Orders are shipped from the company warehouse in Germany, handed to Swiss Post several times a week and then delivered in Switzerland. Prices are final prices in Swiss francs and include Swiss VAT, so no customs charges are mentioned on the Swiss pages. If you live outside Switzerland, this storefront is not the one to use.
Shipping costs
Loberon charges a flat shipping fee of CHF 8.95 per order. It applies once per order, even when the goods arrive in several parcels. Some products add a surcharge: a small furniture surcharge of CHF 14.95 or, for freight items, a freight surcharge of CHF 89.95 per delivery address. If your basket holds both kinds, only the freight surcharge is added on top of the shipping fee. Product pages, the basket and the checkout show the exact amount before you pay.
Delivery time
For parcels the shop gives about five to eight working days. Each product page shows its own time. Heavy items travel by freight forwarder (Sieber). The forwarder calls or emails you to agree a date and a time window, and two people carry the goods into your flat if the stairwell and doors allow it. Assembly is not included, but you can book an assembly service through customer service for an extra charge. Check the delivery for visible damage before you sign.
Returns
You can send items back within 21 days without giving a reason. You pay the return postage yourself and should include the return slip that comes with the order. Parcels go to a P.O. box in St. Gallen. Freight items are not sent back by yourself: tell customer service, and they arrange the collection with you.
Payment
Loberon offers invoice (14 days to pay, subject to a credit check), prepayment by bank transfer within 7 days, Mastercard and Visa, PayPal, Apple Pay, Google Pay and TWINT. PayPal is only available for articles with a delivery time of at most two weeks.
| At a glance | Loberon Switzerland |
|---|---|
| Delivery to | Switzerland only |
| Shipping | CHF 8.95 flat shipping per order |
| Surcharges | CHF 14.95 small furniture, CHF 89.95 freight |
| Delivery time | About 5 to 8 working days |
| Returns | 21 days |
Using cashback
Open the Loberon page at daily cashback, where the current rate (up to 4%) and the offers we found are listed with the date they were last checked. Press the shop button, then shop and pay as you normally would. In your free account the cashback shows as pending and becomes confirmed once Loberon has reported the order, normally after the return window. A returned product reduces the amount for that item.
Practical tips
- Put everything into one order: the flat shipping fee is charged once per order.
- For furniture, measure stairwells and doors first, since the freight delivery depends on them.
- Finish the order in one visit and pause your ad blocker on the shop, as either can break the click.