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daily cashback / Guides

Guides

Shopping at Brasty.at: Austria-only delivery, returns and cashback

· 2026-09-30

Brasty.at is the Austrian online shop of BRASTY GROUP, a company based in Olomouc in the Czech Republic. It sells perfume, hair care, face and body care and make-up from brands such as Hugo Boss, Dolce & Gabbana, La Roche-Posay and Wella Professionals. If you are reading from outside Austria, the key point is that the shop delivers within Austria only.

Delivery area

According to the payment and shipping page, GLS delivers exclusively inside Austria. Customers in Germany are pointed to brasty.de. Neither the UK, the US nor other countries are served from brasty.at, so an Austrian delivery address is required. Because everything stays inside the country, no customs forms are involved.

Shipping cost and delivery time

Brasty charges a flat 4.50 euros shipping per order including VAT. There is no scale by weight or region. Unless an item says otherwise, delivery takes 2 to 4 working days after order confirmation, or after your payment instruction if you pay in advance. Nothing is delivered on Sundays and public holidays. When you order items with different delivery times, they travel together and the longest time applies.

Payment

You can pay in advance by bank transfer, by credit card (Visa or Mastercard), with PayPal or with Sofortüberweisung. A card is charged when the contract is concluded. In individual cases Brasty reserves the right to deliver only against prepayment.

Withdrawal and voluntary returns

By law you have 14 days from the day you receive the last item to withdraw. You tell Brasty by letter or email, a model form is provided, and you send the goods back within 14 days at your own cost.

The shop also offers a voluntary return right of up to 30 days after receipt. Goods must be undamaged and may be unpacked but not used. Sealed goods such as cosmetics, and products that cannot be returned for hygiene or health reasons, are excluded once the seal is removed. The parcel needs all documents, free gifts, original packaging, foils and proof of purchase, and you pay the return postage. The return address is BRASTY GROUP s.r.o., Dolní Novosadská 92, 779 00 Olomouc, Czech Republic.

At a glanceBrasty.at
Delivers toAustria only (GLS)
ShippingFlat 4.50 euros per order
Delivery time2 to 4 working days
Returns14 days, plus 30 days voluntary
Phone+43 720 775 237

Using cashback

Open the Brasty page at daily cashback for the current rate (up to 0.5%) and the offers with the date we last checked them. Press the shop button and order as usual. The cashback shows as open in your free account and becomes confirmed once the shop has reported the order. A returned item reduces the amount. A code from another site in the same visit can cost you the cashback.

Practical tips

  • Combine several fragrances in one order so the flat shipping fee applies only once.
  • Open a perfume or skincare product only when you are sure, because sealed cosmetics fall outside the voluntary return.
  • Keep the invoice and original packaging, both belong in a return parcel.

As of October 2026.

Frequently asked questions

Does Brasty.at ship outside Austria?
No. GLS delivers only within Austria. For Germany the shop points to brasty.de.
How much is shipping at Brasty.at?
A flat 4.50 euros shipping per order, including VAT.
How long does delivery take?
Usually 2 to 4 working days after order confirmation. Nothing is delivered on Sundays or public holidays.
Which payment methods are accepted?
Prepayment by bank transfer, credit card (Visa, Mastercard), PayPal and Sofortüberweisung.
How long can I withdraw from an order?
14 days from the day you receive the last item. You inform Brasty by letter or email.
Is there a longer return period?
Yes, a voluntary return right of up to 30 days. Goods must be undamaged and unused, and sealed cosmetics are excluded.
Who pays return postage?
You do, both for the legal withdrawal and for the voluntary return.
Where do I send returns?
BRASTY GROUP s.r.o., Dolní Novosadská 92, 779 00 Olomouc, Czech Republic.
How can I contact customer service?
Call +43 720 775 237 or write to [email protected], Monday to Friday from 9:00 to 17:00.
How do I claim a faulty item?
Contact the shop by email or phone, fill in the complaint form and send it with the goods to the return address.
Are there discount codes for Brasty.at?
Current offers are listed on the Brasty page at daily cashback, and we check them every day.
How does cashback work with Brasty.at?
Click through from the daily cashback page and order as usual. The cashback shows as open, becomes confirmed once the shop reports the order, and returns are deducted. A foreign code can cost you the cashback.