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Guides

Shopping at BABISTA in Switzerland: shipping, returns and cashback

· 2026-10-14

BABISTA sells men's clothing in large sizes, from shirts and trousers to jackets and shoes, with fits up to 7XL. The Swiss shop babista.ch belongs to a Berlin-based company but delivers only inside Switzerland. That makes the delivery rules short, and the return rules worth reading. We went through the shipping and returns page, the withdrawal terms and the general terms in October 2026. Shops change conditions, so check the amounts at checkout.

Where BABISTA delivers

The shipping page says BABISTA delivers to Switzerland. For delivery to Germany, Austria or the UK, or for customs, ask the shop before you order. Prices are in Swiss francs and the site comes in German and French. You can give a delivery address that differs from your billing address, but then paying by invoice is not possible.

Shipping cost and delivery time

The shop does not offer free shipping. Each order carries a flat CHF 6.95, however many items are in the parcel, and according to the shop BABISTA pays the larger part of the real postage itself. The shipping page names Post CH as its partner.

At a glanceBABISTA Switzerland
Shipping per orderCHF 6.95 flat shipping
Delivery time1 to 3 days promised, 2 to 4 days in the FAQ
Return period14 days, in original packaging
Return shippingReturn label comes in the parcel

The shop gives two delivery times. The header promises 1 to 3 days, with same-day dispatch for orders placed before 12 noon. The FAQ says 2 to 4 days unless the offer states otherwise. Plan for up to four days. After dispatch you get an email with a tracking link. If an item turns out to be unavailable, the shop cancels it and reduces the invoice.

Returns and exchanges

If an item does not fit or you do not like it, you can send it back within 14 days, complete and in original packaging. The return label and return slip are in your parcel. If you lost them, the shop sends new ones for free via the contact form. According to its withdrawal terms the shop bears the cost of the return. The value of the goods goes back to the payment method you used.

For an exchange you use the return slip, where you note the reason and the replacement you want. The new shipment carries CHF 6.95 shipping again, because it counts as a new order.

Payment

The general terms list PayPal, Amazon Pay, purchase on invoice, instalments, SEPA direct debit and credit card. The checkout shows which of them apply to your order. Invoice, instalments and direct debit run through Bank Frick, card payments through Unzer.

Using cashback

Open the BABISTA page at daily cashback, where you find the current rate (up to 4%) and the offers we have checked, with the date. Press the shop button, then shop and pay as usual. In your free account the cashback shows as pending and becomes confirmed once BABISTA has reported the order. Returns are deducted again.

Practical tips

  • Because shipping is charged per order, one combined basket is cheaper than several small orders.
  • Use the shop's size guide and measurement tables. If your measurements fall between two sizes, the shop advises the larger one.
  • Finish the order in one visit and pause your ad blocker, as either can break the click.
  • Keep other cashback and voucher sites closed while you shop, because a later click can replace the first one.

Frequently asked questions

How much is shipping at BABISTA?
Each order carries a flat CHF 6.95 shipping. The shop does not offer free shipping.
How long does delivery take?
The shop promises 1 to 3 days and the FAQ says 2 to 4 days. Orders placed before 12 noon are dispatched the same day.
Does BABISTA deliver to Germany, Austria or the UK?
The shipping page says BABISTA delivers to Switzerland. It does not mention delivery abroad.
Can I send the order to another address?
Yes, a different delivery address is possible. Paying by invoice is then not available.
How long can I return goods?
Within 14 days, complete and in original packaging.
Who pays for return postage?
According to the withdrawal terms the shop bears the cost of returning goods. The label is in the parcel.
How does an exchange work?
Use the return slip to give the reason and the item you want. The new shipment costs CHF 6.95 shipping again.
What if the return label is missing?
Write to the shop through the contact form. It sends the documents again for free.
Which payment methods are accepted?
PayPal, Amazon Pay, invoice, instalments, SEPA direct debit and credit card according to the terms. The checkout shows what applies to you.
How can I contact customer service?
Through the contact form or by phone on 00800 88220044, Monday to Saturday 8 am to 8 pm and Sundays and holidays 9 am to 7 pm.
Are there coupon codes for BABISTA?
Current offers are listed on the BABISTA page at daily cashback, and we check them daily. The shop allows one code per customer, and a code from another site can cost you the cashback.
How do I get cashback at BABISTA?
Open the shop through the BABISTA page at daily cashback. The cashback shows as pending, becomes confirmed after the order is reported and is reduced by a return.