Buying from Megawheels: US shipping, 30-day returns and cashback
Megawheels sells electric scooters, dirt bikes, electric suitcases and accessories through its own Shopify store. The shop runs warehouses in the United States, so this guide is mostly useful if you want a scooter delivered to a US address. Below you find where it ships, how long delivery takes, what happens when something goes wrong and how returns work.
Where Megawheels delivers
The shipping page names two US warehouses, one in California and one in New Jersey. From there the shop delivers to the mainland United States. Hawaii and Alaska are excluded. The shop also lists destinations it cannot serve: P.O. boxes, APO addresses, Puerto Rico, military districts, the Virgin Islands and remote islands. Shipping outside the US is not offered on that page, so buyers in Canada, the UK or Europe should not plan on an order going through.
Shipping cost and delivery time
The shop advertises free shipping and says no tax needs to be paid on top. Orders are processed within 1 to 2 working days, and the stated shipping time is 2 to 7 working days. Carriers are FedEx, UPS and USPS. In November and December the shop asks you to allow extra days, and only orders placed before December 18 are guaranteed to arrive before Christmas.
| At a glance | Megawheels |
|---|---|
| Delivery area | Mainland USA, no Hawaii or Alaska |
| Shipping | Free shipping |
| Processing | 1 to 2 working days |
| Transit | 2 to 7 working days |
| Returns | 30 days from receipt |
| Warranty | 12 months |
| Payment | PayPal, credit card, Klarna |
Cancelling and failed deliveries
You can cancel while the package has not shipped yet, which you can see once the tracking number appears on the website. If it has already left, the shop charges an extra shipping fee of $50 to $60 for cancelling. The same shipping fee applies when a delivery fails because the address was wrong. A refused package that was not damaged in transit carries a restocking fee.
Damaged or lost parcels
Report transport damage to the carrier and to Megawheels within 7 days of delivery. Take photos, ask the carrier for a confirmation or claim number and keep the original packaging. If a parcel is stuck in transit for more than 7 days, contact the shop, which promises a replacement or refund within a week once a loss is established.
Returns and refunds
You have 30 days from receipt to return a product you no longer need. It must be unused, still resellable, complete with all accessories and in the original packaging. Write to [email protected] first to get the return address or label. For a change of mind the return shipping is deducted from your refund. If the product is defective, Megawheels pays the return shipping and you can ask for a replacement or a refund. Scooter accessories sold in the shop cannot be returned.
After the returned goods are checked, the shop needs 2 to 5 working days to process the case. A PayPal refund then takes up to 48 hours and a card refund 7 to 14 business days. The shop does not refund price differences caused by promotions, and that includes forgetting to enter a discount code before checkout.
Payment
The payments page lists PayPal, credit cards (Visa, MasterCard, Discover, American Express) and Klarna, where you can split a purchase into instalments.
Using cashback
Open the Megawheels page at daily cashback, press the shop button and order as usual. The current rate (4.5%) is shown on that page. In your free account the cashback first appears as open and turns confirmed once Megawheels has reported the order, normally after the return window. If you send an item back, the cashback for it is deducted. A code from another site can cost you the cashback, so close other voucher and cashback tabs while you shop. Current offers are listed on the shop page and we check them daily.
As of October 2026.