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Guides

Shopping at Kippy: EU delivery, 30-day returns, subscription and cashback

· 2026-09-25

Kippy makes GPS trackers for dogs and cats. The tracker has a built-in SIM card and works with a subscription, so what you buy is a device plus a connectivity plan. The program on daily cashback covers the Italian store at kippy.eu, which is in Italian and shows prices in euros. This guide explains what the shop says about delivery inside the EU, returns, the subscription and payment.

Delivery and countries

The shop advertises free shipping and free returns, and the pricing page says every Kippy comes with a 30-day trial and free shipping across the EU. Tax is included in the price, and any delivery cost is calculated at checkout. The terms add that Kippy may not be able to deliver to every location, so the checkout tells you whether your address works. The store you see on the Italian page is set to Italy and the euro.

What the tracker covers

The built-in SIM works in more than 30 European countries, in certain French overseas territories and in South Africa, with no roaming charges. Coverage depends on local mobile networks, and the shop lists the supported countries and operators on its page. The tracker is waterproof to 1 m for 30 minutes and lasts up to 12 days under ideal conditions. The Kippy app is free for iOS and Android.

Subscription plans

The device needs a subscription, which you buy when you activate it and which is sold separately.

The yearly plans are one-time payments. One year costs 69.99 EUR, two years cost 99.99 EUR and five years cost 199.99 EUR, which the shop breaks down to 5.83, 4.17 and 3.33 EUR per month. The monthly plan costs 10.99 EUR per month with a minimum term of 4 consecutive months.

If you end the monthly plan early, the shop charges a penalty for the remaining months of the minimum term. For subscriptions you can cancel within 30 calendar days of the start and get a refund, by pressing the cancel subscription button in your account settings or contacting the team.

Returns and refunds

As a consumer you can withdraw from a product purchase within 30 calendar days of receiving the item, without giving a reason. Tell Kippy in writing, by post or by email to [email protected], or use the withdrawal form on the site. The refund covers all payments including delivery costs and arrives within 30 days of your notice, to the same payment method. Kippy may hold the refund until it has the device back or you show proof of dispatch.

Return shipping is yours to pay. You can send the parcel by post, and the shop estimates about 5.99 EUR for items that cannot go by regular mail. Or you can use a courier chosen by Kippy with a prepaid label sent by email, in which case you arrange the pickup and pay the call-out. Wear beyond what is needed to test the device can reduce the refund.

OverviewKippy
StoreItalian store, prices in EUR
ShippingFree, EU-wide per pricing page
Trial and returns30 days, free returns advertised
Coverage30+ European countries
SubscriptionSold separately, price depends on the plan
Contact[email protected]

Payment

The terms say you can pay with a credit or debit card. For the subscription the accepted options are Visa, MasterCard or Visa Electron, PayPal or another online payment system. Monthly plans are charged every month.

Cashback

Open the Kippy page at daily cashback, where the current rate (up to 10%) is shown. Press the shop button and order as usual. The cashback appears in your free account as open and becomes confirmed after Kippy has reported the order. A returned device is deducted from the cashback. Current discount offers are listed on the same page, and we check them daily. A code from another site can cancel the cashback, so use only the offers shown there.

As of October 2026.

Frequently asked questions

Does Kippy ship across the EU?
The pricing page says every Kippy includes free shipping across the EU. The store behind this guide is the Italian one, in Italian and in euros.
Is shipping free at Kippy?
The shop advertises free shipping and free returns. Tax is included, and the checkout calculates any delivery cost for your address.
Where does the tracker work?
In more than 30 European countries, in certain French overseas territories and in South Africa, depending on local mobile networks.
Do I need a subscription?
Yes. The built-in SIM needs a plan, which is bought when you activate the device and sold separately from it.
What do the subscription plans cost?
Plans run for 1, 2 or 5 years as one-time payments of 69.99, 99.99 and 199.99 EUR, or monthly at 10.99 EUR with a minimum of 4 months.
How long do I have to return a Kippy?
Consumers can withdraw within 30 calendar days of receiving the product, without giving a reason.
Who pays return shipping?
You do. The shop estimates about 5.99 EUR for items that cannot go by regular post, or you can use a courier chosen by Kippy and pay the pickup.
When do I get my refund?
Within 30 days of your withdrawal notice, to the original payment method. Kippy may wait until it receives the device or proof of dispatch.
Which payment methods are accepted?
Credit and debit cards. For subscriptions the terms name Visa, MasterCard, Visa Electron, PayPal and other online payment systems.
How do I contact Kippy?
By email to [email protected] or through the contact page. The pricing page says support is available daily by chat, email and phone.
Are there discount codes for Kippy?
Current offers are shown on the Kippy page at daily cashback, and we check them every day. A code from another site can cost you the cashback.
How does cashback work at Kippy?
Click through from the Kippy page and order. The cashback shows as open and turns confirmed after the order is reported. A return deducts it.