Shopping at Miles District US: shipping, 30-day returns and cashback
Miles District is a sports shop with shoes, clothing, electronics, equipment, nutrition and fitness gear. It belongs to a group of sports web shops and runs a US store with a customer service address in Round Rock, Texas. Before you order, it helps to know what shipping costs, how fast the parcel arrives and how the 30-day return works. The details here come from the shop's pages on prices and shipping options, returns and refunds, and payment methods.
Where Miles District delivers
The US store delivers within the United States. The shipping page excludes Alaska, American Samoa, the Federated States of Micronesia, Guam, Hawaii, the Marshall Islands, the Northern Mariana Islands, Palau, Puerto Rico and the Virgin Islands. Orders to other countries are not described there.
Shipping cost and delivery time
The price list shows FedEx shipping for $16.99, with delivery in about 72 hours. The page then gives a more detailed schedule. The order deadline is 3pm Paris time, order processing takes 1 to 2 working days and delivery 3 to 7 working days. Because items differ, the delivery time of each product is shown directly below the Add to cart button and updates when you choose another size.
Some heavy or bulky items can add extra shipping charges, so check the cart before you pay. A tracking link arrives by email, and the shipping page lists carrier tracking sites such as FedEx.
| At a glance | Miles District US |
|---|---|
| Carrier and price | FedEx, $16.99 shipping |
| Processing | 1 to 2 working days |
| Delivery | 3 to 7 working days |
| Return window | 30 days from receipt |
| Exchanges | None, return and reorder |
Returns and refunds
You have 30 days from receiving the order to start a return. The product has to come back in its original packaging with the label intact, unworn and unused. Personalized products, such as flocked soccer shirts or skis with bindings fitted, cannot be returned or exchanged. If the original packaging is gone, contact the shop right away for instructions.
To start, use the return platform from the link in your order history, or the return link in My Account. You enter the name from the billing address, the order date and number, pick the reason, confirm the products and accept the conditions. After approval you have 14 days to send the parcel to the address in Round Rock, Texas, that the shop gives you.
Return shipping is your cost, and it is not refunded. If an item is defective or does not match what you ordered, and customer service confirms it, you receive a prepaid return label. Where a prepaid label is offered, its price is shown first and is deducted from the credit or refund only with your consent.
If a package is damaged in transit, contact the shop within 4 working days of receipt, using the contact form with photos of the defect, the parcel and the shipping label. The shop answers within 48 working hours. Refunds go back to the same payment method as the order, without extra fees, within 14 days of the shop being informed or of receiving the item. The shop does not offer direct exchanges of size, color or product: you return the original item and place a new order.
Payment
The shop lists payment by card, Apple Pay and PayPal, including the option to pay in four instalments without fees. Credit notes from returns are added to your customer account automatically and used on your next order. They stay valid for 12 months.
Using cashback
Press the shop button there, then shop and pay as you normally would. In your free account the cashback first shows as open and becomes confirmed once Miles District has reported the order. A returned item reduces the amount for it.
Practical tips
- Order shoes in the size you are sure about, since size swaps mean a return and a new order.
- Keep labels on and the original packaging until you have tried the item at home.
- Finish the order in one visit and pause your ad blocker on the shop, as either can break the click.
- Keep other cashback and voucher sites closed while you shop, because a later click can replace the first one.
As of October 2026.