Shopping at Lentiamo: shipping, countries, returns and cashback
Lentiamo sells contact lenses, glasses, sunglasses and lens care. The operator is Lentiamo s.r.o. in the Czech Republic, and the shop delivers to many European countries, the United Kingdom included. This guide covers what delivery costs, how long it takes, how returns work and how to earn cashback.
Delivery inside Germany
You pick the shipping method in the basket. The shop lists these options:
| Method | Shipping cost | Delivery time |
|---|---|---|
| DHL GoGreen | Shipping 3,90 €, free from 74,00 € order value | 2 to 3 working days |
| GLS | Shipping 3,90 €, free from 74,00 € order value | 2 to 3 working days |
| GLS parcel shop or locker | Shipping 3,40 €, free from 74,00 € order value | 2 to 3 working days |
| DHL Express up to 1 kg | Shipping 9,90 € | 1 to 2 working days |
| DHL Express over 1 kg | Shipping 14,90 € | 1 to 2 working days |
DHL GoGreen can deliver to a Packstation and DHL Express to a service point. There is no Saturday delivery. If you order and pay for Express by 13:15, the parcel is handled that day, later orders on the next working day. In the basket you can choose an eco package that uses paper instead of bubble wrap.
Delivery to other countries
The shipping page has a table with a price for every country. Shipping to the United Kingdom costs 6,90 € and takes 3 working days. Austria is 3,90 € with 2 working days, Luxembourg 4,90 €, and Switzerland 14,90 € with 2 working days. The shop also has its own Swiss site that charges in CHF.
- 6,90 € shipping: France (4 working days), Italy, the Netherlands, Spain (3 each), Ireland (1), Czech Republic (1), Slovakia (3), Romania (2)
- 9,90 € shipping: Belgium, Denmark, Poland, Sweden, Portugal, Finland and others, 2 to 5 working days
- 16,90 € shipping: Malta, 1 working day
In total the shop names 29 delivery countries in Europe, including Cyprus, Croatia, Greece and Monaco. Whether customs or import charges apply on parcels to the UK or Switzerland is best asked at customer service before you order.
Returns and exchanges
Private customers get a 30-day right of return without giving a reason, although the law only requires 14 days. You fill in the withdrawal form on the site and attach a current photo of the goods. Customer service then contacts you with the next steps.
There are two ways to send the goods back: a GLS return label, which costs 4 EUR in shipping and arrives by email after you pay, or a GLS courier pickup between 8 and 18 that adds 6,40 EUR in shipping. Contact lenses are accepted only when the pack is undamaged, sealed and has no handwriting on it. Glasses must be undamaged.
Contact lenses also come with a 365-day exchange guarantee, for example when your prescription values change. Complete, unopened packs can be exchanged and you only pay for the return label. The guarantee starts after the statutory withdrawal period.
Payment
The shop accepts PayPal, credit card, Apple Pay (Safari only), Google Pay, Klarna and bank transfer in advance. Payment by invoice is offered to returning customers from the second order. Glasses with prescription lenses are always paid in advance.
Earning cashback at Lentiamo
Visit Lentiamo page at daily cashback. You will find the current rate (up to 3%) and the offers there. From that page, jump to the shop with the button and order as usual. The entry in your free account is marked open until the shop reports the order, then it is confirmed. Cashback for returned goods is deducted again. A code you found elsewhere may cost you the cashback, so rely on the offers shown.
Good to know
- The free shipping from 74,00 € is listed with the DHL GoGreen and GLS methods. Check in the basket whether it applies to your country.
- Choose only lens values that are on your lens passport.
- Allow cookies and switch off your ad blocker while you order, otherwise the click may not count.
For more shops in this area, see the health and beauty category and the store guides.
As of October 2026