Shopping at ExxPower: US-only shipping, returns, warranty and cashback
ExxPower makes lithium (LiFePO4) batteries for golf carts in 36V, 48V and 72V versions, plus chargers and accessories. Before you build a basket it helps to know one thing first: the shop delivers inside the United States only. For readers in the UK, Canada or the EU the key facts are below.
Where ExxPower delivers
The shipping policy is clear: ExxPower does not offer international shipping. It currently ships only within the United States, excluding Alaska and Hawaii, and the free standard shipping applies to orders within the continental United States. Parcels cannot go to P.O. boxes, so you need a residential or commercial street address. Some products can count as hazardous materials under transport rules. If your order contains one and it cannot go to your location, the shop contacts you to discuss alternatives.
Shipping cost and delivery time
All orders in the continental US qualify for free standard shipping. Orders are processed within 1 to 2 business days after the confirmation email, and standard delivery typically takes 3 to 7 business days. When the order ships, you get a confirmation email with a tracking number that works on the carrier's website. If no tracking details arrive within 3 business days of your order, contact [email protected].
| At a glance | ExxPower |
|---|---|
| Delivers to | Continental United States only |
| Shipping | Free standard shipping |
| Processing | 1 to 2 business days |
| Delivery time | 3 to 7 business days |
| Return request | Within 14 days |
| Warranty on golf batteries | 8 years, 3 years free repair or replacement |
Shipping Protection
ExxPower offers an optional Shipping Protection service. It covers loss, partial loss, damage, misdelivery and delays in transit. A domestic parcel that has not arrived 30 days after shipment counts as lost. For a delayed delivery the shop pays a fixed $5 per order, and if the package turns out to be lost, the covered value is reimbursed too. Shipping Protection also decides who pays the postage when you return something: with it, ExxPower covers the round-trip shipping for returns or exchanges started within 14 days of delivery. Without it, you pay the outbound and the return shipping.
Returns and refunds
You can request a return within 14 days. The item must be unused, in the condition you received it and in the original packaging. Email [email protected] with the order number and the reason, and the shop answers within 24 hours and sends a return authorization and instructions. Ask for the return address first, because there are several return warehouses. Reasons that qualify for a refund are damage in transit with proof, a material difference from the description, or a performance failure caused by a defect. In the last case you have to cooperate with battery diagnostics.
After approval the refund goes to the original payment method and usually appears within 2 to 7 business days. A defect after the 14 days falls under the warranty. The warranty page gives golf cart lithium batteries 8 years in total with 3 years of free repair or replacement, and chargers and accessories 1 year.
Using cashback
Open the ExxPower page at daily cashback, where the current rate (1.5%) and the offers we check daily are listed. Press the shop button there, then shop and pay as you normally would. In your free account the cashback shows as pending and becomes confirmed once ExxPower has reported the order, normally after the return window. A returned product reduces the amount for that item.
Practical tips
- Confirm that your delivery address is on the US mainland and not a P.O. box before paying.
- Decide on Shipping Protection before you order, since it changes who pays for a return.
- Register the battery for the warranty. Without registration within 90 days the warranty starts from the manufacture date.
- Keep other voucher sites closed while you shop, since a later click can replace ours.
As of October 2026. Shops change their terms, so check the checkout page.