Shopping at Adlan Fragrances: shipping, returns and cashback
Adlan Fragrances is a small candle and home fragrance label based in West Hollywood, California. The range is narrow and easy to take in: scented candles in stoneware vessels, reed diffusers with refills, trios and a discovery collection. Before you order from outside Los Angeles it helps to know what the shop says about shipping, returns and contact, so here is the practical side in one place.
What the shop sells
The shop page lists candles in two sizes, a 290 g version and a smaller 150 g "Petite" version, plus diffusers, diffuser refills and trio sets. Some scents are marked sold out at times, so the item you want may be unavailable on the day you look. The site also has pages for candle care, stockists, wholesale and gifting at scale if you buy for a business.
Shipping and delivery
Adlan Fragrances advertises complimentary shipping on orders over $100. A single candle or a diffuser can sit below or above that line depending on what you pick, so check the cart before you pay. Delivery time and the shipping price for smaller orders show up in the cart once you enter your address.
The shop is run from the United States and its returns and contact pages give a California address. Whether your country is served is decided at checkout. If you live outside the US, write to [email protected] before you order and ask about delivery to your address, customs and the return route.
Returns, refunds and exchanges
You can return products within 30 days of receiving them. The steps on the returns page are short:
- Email [email protected] with your order number and the reason.
- Wait for the return instructions and the return address.
- Pack the item in its original packaging, unopened and undamaged, and add proof of purchase or the order number.
- Send it back with a trackable shipping method.
Products must be unused, unopened and complete with accessories and documents. Return shipping costs are yours, unless the item arrived damaged, in which case the shop may provide a label. Once the parcel is inspected you hear whether the refund or exchange is approved, and the money goes back to the original payment method. The shop asks you to allow up to two billing cycles before the credit appears on your statement. For an exchange you send the item back and place a new order for the one you want. If something arrives damaged or wrong, contact the shop immediately.
| At a glance | Adlan Fragrances |
|---|---|
| Free shipping | Shipping is free on orders over $100 |
| Return window | 30 days after receipt |
| Condition | Unused, unopened, original packaging |
| Return shipping | Paid by you, unless the item is damaged |
| Contact | [email protected], +1 805-328-2467 |
Using cashback
Open the Adlan Fragrances page at daily cashback, where the current rate (5%) and the latest offers are listed; we check them daily. Press the shop button there, then browse and pay as you normally would. In your free account the cashback shows as open and becomes confirmed once the shop has reported the order, usually after the return window. If you send an item back, the cashback for it is deducted. Using a voucher code from another site in the same session can cost you the cashback, so start from our page and finish in one visit.
A few practical tips
- The candles come in stoneware vessels and the shop takes back only items in perfect shape, so keep the box until you are sure you want to keep the item.
- If your basket is just under $100, compare the shipping fee with the price of a small addition before you decide.
- Keep a photo of any damage and mail it together with your order number.
As of October 2026.