Buying an e-bike at Young Electric: shipping, delivery time, returns and cashback
Young Electric sells electric bikes and ships within the United States and to Canada. A bike is a large, expensive parcel, so the policies matter more than for a small order: what shipping costs, how soon it leaves the warehouse and, above all, what the return rules allow. This guide sums up the shop's shipping policy and its return policy dated August 2026.
Where Young Electric ships
The shipping policy says the shop currently ships within the United States and Canada. There is no delivery to other countries on the policy page. If your address is elsewhere, ask support at [email protected] before you order.
Shipping costs
For the United States, standard shipping is free on orders over $99, otherwise it costs $15. Expedited shipping is available for a $20 fee. For Canada the policy states standard shipping at USD $20 and expedited shipping at a CAD $50 fee. Taxes and any discount codes are calculated at checkout.
Processing and delivery time
Orders take 1 to 2 business days to process, and the shop usually ships on the same or the next business day. Certain products need about 1 to 2 weeks before shipment, and the product page and your confirmation email then show the estimate. Standard shipping typically takes 5 to 7 business days and expedited 3 to 5 business days, counted from the ship-out date, not the order date. These are estimates, not guaranteed delivery dates. You receive tracking by email once the bike has shipped.
If shipment would happen more than 10 business days after the latest originally displayed ship date, the shop offers a full cancellation and refund.
| At a glance | Young Electric |
|---|---|
| Ships to | United States and Canada |
| US standard shipping | Free over $99, otherwise $15 |
| Canada standard shipping | USD $20 shipping |
| Standard time | 5 to 7 business days after ship-out |
| Warranty | One-year limited warranty |
Returns and cancellation
Read this part before you order. The FAQ page speaks of free shipping and 30-day returns, but the refund policy, effective August 27, 2026, sets conditions you should know. A request for a change-of-mind return must reach the shop within 3 calendar days of confirmed delivery. The bike has to be unopened, unused and uninstalled, with all packaging and accessories. The shop then charges 35% of the purchase price as a processing and depreciation fee, and the original and expedited shipping charges are not refunded.
If the item has been opened, assembled or used for a personal-preference reason, the maximum refund is 50% of the purchase price, and shipping charges are not refunded. Do not send anything back without written authorization. Items marked Tested & Returned or Certified Pre-Owned cannot be returned.
Damaged, defective or wrong items are handled at no cost. Contact the shop within 7 days of delivery with your order number and dated photos or a short video. An order can be cancelled only before it has shipped, and a cancellation counts once support confirms in writing.
Warranty and refunds
New products carry a complimentary one-year limited warranty from the delivery date against defects in materials and workmanship. After a return arrives, inspection takes about 7 business days, and the refund goes to the original payment method within 5 to 7 business days after that.
Payment
Young Electric accepts American Express, Mastercard, Visa, Discover and Diners Club cards, plus Apple Pay, Google Pay and Meta Pay.
Cashback with daily cashback
Open the Young Electric page at daily cashback, where the current rate (4%) is shown. Press the shop button and order as usual. In your free account the cashback first appears as open and becomes confirmed once Young Electric has reported the order. If the bike is returned or the order cancelled, the cashback is deducted again. Current offers are listed on the shop page and we check them daily.
As of October 2026