Faretti shoes from Poland: shipping abroad, 60-day returns and cashback
Faretti is a Polish shoe brand that makes men's shoes with a lift hidden in the sole, adding 5 to 12 cm according to the shop. The online shop at faretti.pl is written in Polish, runs from a logistics base in Kutno and sends parcels abroad as well. This guide sums up what its shipping, returns and payment pages and its terms say, with the focus on readers outside Poland.
Shipping from Poland and abroad
Inside Poland the shop uses InPost, to a parcel locker or to your door. Parcels abroad go with UPS. Shipping prices are not fixed on the policy pages: the terms say the delivery costs are shown before you place the order and depend on the delivery method and the destination country. The shop also has a country selector with many currencies, so the cart is where you see whether your address works and what it costs. The footer of the shipping page links further country shops of the brand for the UK, Germany, Spain, France, Italy and a European shop, which can be easier if you want a local language.
How fast the parcel leaves
The shop sends parcels right after the payment is booked. Shoes ordered by 10:00 are dispatched the same day, so that in Poland they arrive on the next business day. Orders until 16:00 can still go out for next-day delivery by FedEx. The terms give a general processing time of 1 to 7 business days from the contract. Every shipment is tracked and you receive a tracking link after dispatch. By default the shop ships with InPost, but on request it can also use DHL, DPD, FedEx, GLS, Pocztex or Orlen Paczka. For this, contact the shop by phone or email before or soon after ordering.
The shop promises discreet packaging: the outer box carries no logo or text pointing to the contents, and the sender on the label is a neutral logistics company.
Returns and exchanges
You have 60 days from receiving the parcel to return or exchange. That is longer than the legal minimum, the shop says. Fill in the return form that you can download from the shop, put it in the original box with the shoes and send the parcel to the address in Kutno. The easiest way is the Wygodne Zwroty service, which works without printing a label. Cash on delivery parcels are not accepted, and the buyer pays the return shipping.
The refund is made within 14 days of the parcel reaching the warehouse, by the same payment method. For an exchange you pay the return, and the shop sends the new pair free of charge. Try the shoes on only indoors on a clean carpet. Pairs that come back worn, scratched or dirty can lead to a lower refund. A fault is handled as a complaint, so write to [email protected] with photos before you send anything.
Payment and contact
The terms list card payments through Shopify Payments (Visa, Mastercard, Maestro), PayPal and Przelewy24, and a bank transfer account is shown on the payment page. The current list appears in the order summary. Questions go to [email protected], usually answered on the same business day.
| At a glance | Faretti |
|---|---|
| Carriers | InPost in Poland, UPS abroad |
| Shipping price | Shown before ordering, by method and country |
| Dispatch | Same day if ordered by 10:00 |
| Returns | 60 days, you pay return shipping |
Using cashback
Open the Faretti page at daily cashback, where the current rate (up to 5%) and the offers are listed with the date of the last check. Press the shop button and order as you normally would. In your free account the cashback first shows as open and becomes confirmed once Faretti has reported the order. If a pair is returned, the cashback for it is deducted.
Practical tips
- Keep the original box and wear the shoes only indoors until you are sure, because worn pairs can reduce the refund.
- Check the shipping line in the cart for your own country before you commit to a pair.
- If you want a particular carrier, write to the shop before ordering.
- Finish the order in one visit and keep other voucher or cashback tabs closed, because a later click can replace the first one.
As of October 2026.