Buying from Click & Grow: regions, shipping, refunds and cashback
Click & Grow sells countertop smart gardens and the plant pods that go into them. The store works by region, so the first thing to settle is which regional version you are buying from. This guide covers the regions on offer, the free-shipping limit in the United States, the 30-day refund rules, warranty and pod replacement, and how cashback works.
Regions and delivery
A region selector in the shop lists the United States (USD), Canada (CAD), Europe (EUR), the United Kingdom (GBP) and Singapore (SGD). The shop states that orders can only be shipped to addresses inside the selected region and its supported countries. So pick the region that matches your delivery address first, and the prices and currency change with it. This guide follows the US store at clickandgrow.com.
In the US store a banner promises free shipping on orders over $150 in the contiguous US. What a smaller order costs for shipping is worked out in the cart, so look there before you pay. Prices in the US store are shown in US dollars.
What you can pay with
The payment page lists PayPal, Apple Pay, Google Pay and Shop Pay for express checkout, plus the major cards: Visa, Mastercard, American Express, Discover, Diners Club International, JCB, Elo and UnionPay. For paying in installments there are Affirm, with 3, 6 or 12 monthly payments, and Afterpay, with 4 installments over 6 weeks. The shop adds no surcharge for any of these. Your order is only confirmed once the full amount has been authorised, and a card from outside the US may carry a currency conversion fee from your bank.
Refunds and returns
A full refund is available up to 30 days after you received the item. The garden or pods must be unused, in the original packaging and in the same condition as delivered, and you need proof of purchase. You pay the return shipping yourself. To start, you send a request through the support form, and the team replies with the shipping details. Items bought through resellers or other websites are not refunded by Click & Grow. There are no direct exchanges, so a different product means returning the first one and ordering again.
| Topic | What the shop says |
|---|---|
| Free shipping | Free shipping on orders over $150 in the contiguous US |
| Refund window | 30 days after receipt, unused and in original packaging |
| Return shipping | Paid by you |
| Garden warranty | 2 years with proof of purchase |
| Damaged parcel | Report within 5 business days |
Warranty, pods and damaged parcels
Indoor gardens carry a 2-year warranty, and shipping for a warranty return or replacement is covered by the shop. A replacement pod is possible if nothing has germinated after 3 weeks, or if the plant has a disease or pests. The pods must have been grown in a Click & Grow garden with the original cups and wicks, and the shop asks for photos. Damage in transit has to be reported within 5 business days, with a photo or video, and you should keep the packaging until it is solved. For a missing parcel, contact support early, because orders older than 90 days are no longer eligible for a claim.
Cashback at Click & Grow
Open the Click & Grow page at daily cashback for the current rate (5%) and the offers we check every day. Press the shop button and choose the region of your delivery address in the store. In your free account the cashback shows as open and becomes confirmed after Click & Grow has reported the order. A refunded order reduces the cashback again.
Before you order
- Choose the region first, since the currency and the delivery countries depend on it.
- Keep the box until you know the garden works for you, because returns need the original packaging.
- Close other cashback or voucher tabs while you shop.
As of October 2026.