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Guides

Kijou: where the monthly kids box ships, what it costs and how to stop

· 2026-09-18

Kijou sends children a themed box of hands-on science and art projects every month. The shop's site is in French, and its shipping page names five countries. This guide covers what the shop says about delivery, billing and lost boxes, for families in France, Belgium, Luxembourg, Austria and Germany.

Where Kijou delivers

The shipping page lists France, Austria, Belgium, Germany and Luxembourg. The carrier for all five is DPD, and standard shipping is free at 0 euros per box. For France the shop adds that this fee applies to most of the mainland. Some postcodes in Corsica, the overseas territories and remote areas can carry extra postage, and the amount is shown in your order before payment is taken.

The boxes and the age bands

There are three boxes by age. La boîte à Merveilles is for children aged 3 to 4, La boîte d'Odyssée for 5 to 8 and La Boîte à Découvertes for 9 to 12. The youngest box comes with one project, an activity book and an activity guide. The 5 to 8 box has one or two science or art projects, a magazine and a guide, and the 9 to 12 box has one project, a magazine and a guide. In a subscription you cannot pick which projects arrive.

Dispatch and delivery times

The first box of a new subscription ships within 3 working days. For prepaid contracts, the boxes after that arrive in the second half of each month. With a monthly subscription every new charge counts as a new order and is processed within 3 working days. The terms add that real delivery times depend on stock, your address, the order date and the carrier. Boxes go out with several logistics providers, so proof of delivery may or may not exist.

Billing and stopping a subscription

Every order is billed in euros, and payment is taken in full when you order, through the shop's payment gateway providers. All subscriptions renew automatically. In your account you can review the box type, the delivery date and the length of the subscription. The homepage says you can change your mind or stop whenever you like. A second child in the family gets a 20% sibling discount on the homepage offer.

At a glanceKijou
Delivery countriesFrance, Austria, Belgium, Germany, Luxembourg
Standard shippingFree shipping, 0 euros per box
First boxShips within 3 working days
CurrencyEuro
Report a lost boxWithin 14 days of dispatch

Lost boxes and complaints

If a box is lost or never arrives, the terms put the reporting on you: write to [email protected] within 14 days of the dispatch date. If you move, change the address in the subscription section of your account so no box goes to the old one. The same email address handles complaints about a product. Before you subscribe, ask support what applies if a box does not suit your child, because the terms only say to contact customer service.

Using cashback

Open the Kijou page at daily cashback for the current rate ($8.97), the offers and the date we last checked them. Press the shop button there and subscribe as you normally would. The cashback shows as open in your free account and turns confirmed once Kijou has reported the order. If an order is cancelled or refunded, the matching amount is deducted.

Practical tips

  • Check the age band before you pay, since each box is built for one band.
  • Finish the order in one visit and pause your ad blocker on the shop, as either can break the click.
  • Keep other cashback and voucher sites closed while you order, because a later click can replace the first one.

As of October 2026.

Frequently asked questions

Which countries does Kijou deliver to?
The shipping page lists France, Austria, Belgium, Germany and Luxembourg. All five are served by DPD.
How much is shipping at Kijou?
Standard shipping is free at 0 euros per box in all five countries. In Corsica, overseas territories and remote areas, extra postage can be added and is shown before you pay.
How fast does the first box arrive?
The first box of a new subscription is dispatched within 3 working days. Actual delivery time depends on stock, your address and the carrier.
When do later boxes arrive?
With a prepaid contract they arrive in the second half of each month. With a monthly subscription each charge is processed within 3 working days.
What do I do if a box does not arrive?
Email [email protected] within 14 days of the dispatch date. The terms make reporting within that period your responsibility.
Can I stop the subscription?
The homepage says you can change or stop whenever you like. Box type, delivery date and duration are managed in your account, and all subscriptions renew automatically.
Which payment methods and currency does Kijou use?
All orders are billed in euros and paid in full when you order. The payment options are shown at checkout.
Is there a discount for siblings?
The homepage offers 20% off for a second child, with each child getting a box for their own age.
How do I contact Kijou?
Use [email protected] for questions before ordering and [email protected] for orders and complaints. The site also has a contact page.
Are there coupons or promo codes for Kijou?
Current offers are listed on our Kijou page at daily cashback, and we check them every day. A code from another site can cost you the cashback, so start from our page.
How does cashback work at Kijou?
Click through from our shop page, then subscribe. The cashback shows as open first and becomes confirmed after Kijou reports the order. A cancelled or refunded order reduces it.