Shopping at HottPerfume: US shipping options, insurance, returns and cashback
HottPerfume is an online perfume store based in New Rochelle, New York. It sells fragrances to customers in the United States, and its shipping and returns page is short and specific. We read that page and the FAQ in October 2026. The shop can change its terms, so look at the checkout before you pay.
Where HottPerfume ships
The shop ships to the United States, including Puerto Rico. The shipping page says it ships only to the locations it names. The FAQ adds that shipping to Canada may be possible on request, so ask the shop before you plan an order there. Customers in the UK or the rest of Europe do not have a regular checkout option on this site. Free shipping coupons, when the shop runs them, apply only to orders shipped within the USA.
Shipping options and prices
| Method | First item | Each additional item |
|---|---|---|
| Ground shipping | $5 shipping, insurance included | $1 shipping |
| Priority Mail | $7 shipping, insurance included | $1 shipping |
| Express Mail | $27 shipping, insurance included | $2 shipping |
Because the rate for extra items is so low, a larger basket is cheaper per bottle than several single orders. Every package is automatically insured for its full purchase price, and the risk of loss passes to you when the carrier receives the package. Insurance claims are filed with the carrier, and the shop helps with the next steps if a parcel arrives damaged.
Delivery time and tracking
Delivery depends on the carrier, the season and your address. The shop says most orders arrive within a week. After purchase you get an order confirmation and tracking information when it is available, and a registered account lets you see order status and tracking. If your package has not arrived, tell the shop within 15 days of the order date.
Returns and exchanges
Unopened merchandise in its original condition can go back within 14 days of receiving the order. Shipping is not refundable. The shop charges a restocking fee of 20 percent on eligible returns, and items refused or returned because of customer error also carry the shipping cost. Exchanges are accepted with standard return shipping.
You must email [email protected] before sending anything and put the requested order details inside the package. Unclaimed merchandise is refunded minus the 20 percent restocking fee, and shipping is not refunded in that case either. The mailing address is 177A E Main Street, Suite 111, New Rochelle, NY 10801.
Payment
The shop accepts Visa, MasterCard, American Express and PayPal. Checkout uses SSL encryption, and the shop says it does not sell or share your data with third parties.
Using cashback
Open the HottPerfume page at daily cashback, where the current rate (6.25%) and the offers we found are listed with the date they were last checked. Press the shop button and order in the same browser session. In your free account the cashback shows as open and becomes confirmed once HottPerfume has reported the order. A returned item reduces the cashback for that item.
Practical tips
- Keep the box sealed until you are sure, because opened items cannot go back.
- Put several bottles in one order, since the extra-item rate is small.
- Use only offers from the shop page, because a code from another site can cost you the cashback.