Shopping at Amazgifts: shipping to Germany, Austria and Switzerland, returns and cashback
Amazgifts sells personalised gifts, mostly jewellery with a hidden photo inside a pendant stone, plus engraved pieces. The shop is in German and delivers to three countries only: Germany, Austria and Switzerland. The company behind it, Fuzhou Ranbao E-Commerce Co., Ltd., is in China, and that is where orders are dispatched from. Because every piece is made to order, processing time and returns work differently from a normal shop.
Shipping countries and costs
The shipping policy says the shop currently delivers to Germany, Austria and Switzerland. Standard shipping costs €8.99 and express shipping €19.99. Standard shipping is free from an order value of €60, and express shipping is free from €120.
How long it takes
Orders are processed after your payment is confirmed. Processing takes 3 to 7 calendar days, and for personalised products it starts once the order and your personalisation details are confirmed. After that, standard shipping takes 7 to 12 calendar days, which makes 10 to 19 calendar days in total. Express shipping takes 3 to 7 calendar days, so 6 to 14 days in total. You receive a tracking number once the parcel is with the carrier, if tracking exists for the chosen service.
Customs and taxes
Prices on the site include the taxes that apply to the order. The shop states that it covers the usual import duties and import taxes, so you should not pay extra customs fees for a normal delivery. In rare cases the local authority can ask for an additional payment, and then the recipient pays it.
Cancellation and returns
The refund policy is split by stage, and it matters because the products are made to order.
- Within 24 hours of payment you can cancel and get the full amount, with no production fee.
- After 24 hours but before dispatch, the shop keeps a production fee of 30 % of the order value, so you are refunded the remaining 70 %.
- You can ask for a return within 15 days of receipt. The item must be unused, in perfect condition and, if possible, in the original packaging. You pay the return shipping, and the shop refunds 70 % of the goods value. The original shipping cost is not refunded.
- If the item arrives damaged, wrong or faulty, the shop offers a free replacement or a full refund including shipping, and it covers reasonable return costs.
Once production of a personalised item has begun, a simple change of mind does not allow a return. Statutory consumer rights stay untouched. Do not send anything back before customer service has confirmed the return by email at [email protected]. Confirmed refunds are processed within 24 hours to your original payment method.
Payment
You can pay with PayPal, cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB), Klarna, Apple Pay and Google Pay, depending on availability. Prices are shown in euros.
| Topic | Amazgifts |
|---|---|
| Countries | Germany, Austria, Switzerland |
| Shipping cost | €8.99 standard, free shipping from €60 |
| Total delivery | 10 to 19 calendar days standard |
| Return request | Within 15 days of receipt |
Cashback with Amazgifts
Open the Amazgifts page at daily cashback and press the shop button. Then shop as normal. The current cashback rate (5%) is shown on that page. In your free account the amount shows as open and turns confirmed after the shop has approved the order. A cancelled or returned order is deducted. Current offers are listed on the shop page, and we check them every day. A code from another site can cost you the cashback.
As of October 2026.