iHoverboard DE: delivery within Germany, 30-day returns, warranty and cashback
iHoverboard.de is the German store of a brand that sells hoverboards, e-scooters, kids' scooters and e-bikes. If you read this from the UK, the US or anywhere else outside Germany, the first thing to know is that this shop delivers to German addresses only. Below you find what the shop says about delivery, returns, warranty and payment.
Delivery and shipping costs
The shipping policy states that delivery applies only to delivery addresses in Germany. Shipping is free, and the cart shows that the order qualifies for free delivery. Goods leave a warehouse in Landsberg (Spickendorf) and travel with DHL or DPD. Processing takes 1 to 2 working days, and the delivery itself usually takes 1 to 3 working days. When an item is in stock, the shop plans to dispatch it on the next working day.
Accessories ordered together with hoverboards and e-scooters can arrive in separate parcels because they come from different warehouses. After dispatch you get a confirmation email with the order number, carrier details and tracking numbers. If the item is damaged in transit, write to [email protected] within 3 working days of receiving it and describe the damage as precisely as you can.
Living outside Germany
Because delivery is limited to German addresses, a package cannot be sent to a UK or US address from this shop. The brand also runs a UK shop, which is listed at daily cashback under iHoverboard UK. Its terms differ, so read its pages separately. For German addresses of friends or family, this shop is the right one.
Returns
You have 30 days after receiving an item to request a return. The item must be in the condition you received it in: unused, with tags and in the original packaging, and you need the receipt or other proof of purchase. Start by emailing [email protected]. The shop's footer promises 30 days of free return shipping. Ask the support team for the return address before you send anything back.
Warranty
A hoverboard or scooter comes with a 12-month warranty against original defects in material and workmanship, counted from the day you physically receive it. Keep your receipt for any claim. Some parts have shorter periods: motor, controller, instrument and accelerator are covered for 6 months, tyres and brakes for 3 months. Light rain and puddles are fine, but soaking the device voids the warranty.
Payment
The shop accepts the common credit cards, including Visa, Mastercard, American Express, Discover and Diners Club. You can also pay with PayPal or in instalments with Klarna.
| At a glance | iHoverboard.de |
|---|---|
| Delivery to | Germany only |
| Shipping | Free shipping |
| Delivery time | 1 to 3 working days |
| Returns | 30 days |
| Warranty | 12 months |
Cashback on your order
Open the iHoverboard DE page at daily cashback, where the current cashback (up to 3%) is shown. Press the shop button, then order as you normally would. The cashback appears in your free account as open and turns confirmed once the shop has reported the order. A return is deducted. Keep other cashback and voucher sites closed while you shop, since a later click can replace the first one.
As of October 2026.