Shopping at teppich.de: free shipping, delivery countries, returns and cashback
teppich.de is a German online shop for rugs, based in Aachen. Rugs are large and heavy, so shipping and returns decide a lot. We read the payment, shipping and returns page and the FAQ on teppich.de in October 2026. The shop can change its rules, so check the cart before you pay.
Which countries does teppich.de deliver to?
Only to delivery addresses in Germany, Belgium, Luxembourg, the Netherlands and Austria. Switzerland, the UK and other countries are not served. Because all five are EU countries, no customs formalities come up for these deliveries.
Shipping cost
Shipping is free. The shop says delivery within Germany is free of charge, and the same goes for Belgium, Luxembourg, the Netherlands and Austria. There is no minimum order value for this.
Delivery time
As a rule the delivery time is 3 to 4 working days. In busy weeks such as Black Week or before Christmas it can take a little longer. Large orders may be split into several parcels because of the number of items or their weight, so one parcel can arrive earlier than the other. Once the carrier has collected the goods, you get an email with a tracking link. Rugs are shipped rolled to avoid creases. If a rug shows wrinkles after transport, lay it flat with the back facing up for a few days, the weight of the rug smooths it out.
Returns within 30 days
You can send a rug back up to 30 days after receiving it, and the return costs you nothing. To book it, log in with the customer number and order number from your invoice in the web shop, a customer account is not needed. You then receive a return slip by email. Pack the rug in transport-suitable, dirt and water repellent packaging, even a sturdy refuse bag works, close it well and stick the label on visibly. After the parcel has arrived and has been checked, the purchase price is refunded to the payment method you used, and it can take up to five working days until the amount shows in your account.
Orders cannot be stopped once the payment has arrived, because the shop releases them for shipping at once, which happens within minutes with PayPal. In that case the shop recommends refusing the parcel.
Payment
The shop offers PayPal, including invoice, direct debit and credit card through PayPal, plus advance payment, Sofortüberweisung and Klarna. For advance payment the bank details are in the order confirmation email.
| At a glance | teppich.de |
|---|---|
| Delivers to | DE, AT, BE, LU, NL |
| Shipping | Free in all five countries |
| Delivery time | 3 to 4 working days |
| Returns | 30 days, free of charge |
Using cashback
Open the teppich.de page page at daily cashback, where the current rate (5.5%) and the offers we found are listed with the date we last checked them. Press the shop button there, then order as you normally would. In your free account the cashback first shows as open and becomes confirmed once teppich.de has reported the order. A returned item reduces the amount for that item.
A few practical tips
- Measure the room and the furniture before you order, because the free return is the safety net and not the plan.
- Keep the original packaging or a strong bag for a possible return.
- Discount codes of the shop cannot be combined and work once, unless the shop says otherwise on its pages.
- Finish the order in one visit and pause your ad blocker so the click is not lost.