Shopping at Shake Please: frozen delivery, subscription and refunds
Shake Please sells frozen high-protein smoothies that arrive pre-portioned and ready to blend, plus a collagen and creatine powder. The shop describes its delivery as nationwide, ships frozen and works mainly through a monthly subscription. Because the food travels on dry ice, delivery and returns work differently than for ordinary goods. This guide covers what international readers should check before ordering.
Who can order
The shop says it delivers nationwide and ships with UPS. Its policies refer to US rules such as the USDA storage guidance and US law, and the subscription page checks local availability for each flavor. The terms also state that you agree not to obtain or direct shipment of a product for export. If you live outside the United States, write to [email protected] before you order, because the shop does not list other countries.
How the subscription works
You choose a plan of 8, 16 or 24 cups, delivered monthly, and then build your box from the flavors: Strawberry Banana, Chocolate Peanut Butter Banana, Vanilla Berry and Pineapple Berry. Each smoothie has 24 to 33 grams of whey protein and comes with its own protein powder pouch. Once your order ships, you receive a UPS tracking number. The home page shows free shipping on the offers.
In your account you can skip a delivery, pause or cancel, or you can email the team or use the chat. Changes must be made by the cutoff, which is Thursday at 6 PM Eastern time. If you pause or cancel after an order has been billed, that order is not cancelled or refunded.
Delivery of frozen food
Boxes are packed with insulated liners and dry ice. If nobody is home, the courier usually leaves the package at your door. You are responsible for checking that the cups arrive frozen and for moving them straight into a freezer below 0 degrees Fahrenheit. In bad weather the shop delivers as soon as reasonably possible, and if timely delivery is not feasible it cancels that delivery and issues a credit or refund. If a delivery is not suitable for consumption, contact [email protected].
Returns and refunds
The refund policy says that returns and exchanges are not an option because of the nature of the product. Refunds are handled individually, so write to [email protected] if an item is defective, damaged or wrong. Inspect your order when it arrives and contact the shop right away.
| Overview | Shake Please |
|---|---|
| Delivery | Nationwide with UPS, shipped frozen |
| Plans | 8, 16 or 24 cups per month |
| Shipping | Free shipping shown on the home page |
| Changes | Skip, pause or cancel until Thursday 6 PM Eastern |
| Returns | Not possible, refunds case by case |
| Contact | [email protected] |
Cashback
Open the Shake Please page at daily cashback, where the current rate (up to 7.5%) is shown. Press the shop button and order as usual. The cashback appears in your free account as open and becomes confirmed after the shop has reported the order. If an order is refunded, the cashback for it is deducted. Current discount offers are listed on the same page, and we check them daily. A code from another site can cancel the cashback, so use only the offers shown there.
As of October 2026.