Shopping at Omara Jewelry: free EU shipping, made-to-order delivery, returns and cashback
Omara Jewelry sells engagement rings, wedding bands, diamond jewellery and chains, made to order. The shop at omara.pl is the Polish storefront of the brand and its pages are written in Polish. Because every piece is made for the customer, delivery times and the return rules differ from a normal fashion shop, and this guide sums them up.
Where Omara delivers
The delivery page lists these European countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. The page itself speaks of 21 countries but names more, so use the list as a guide and confirm your country at checkout. International customers outside the EU can contact the shop for details on shipping beyond Europe. Additional taxes or duties may apply there.
Shipping cost
Shipping is free for orders within the European Union. The standard carrier is DPD, with delivery to your door or to a pickup point. For faster delivery the shop may use FedEx or another courier. Parcels are fully insured against loss or damage in transit, and you receive a tracking number once the order is sent. For other countries the shop warns that extra shipping charges and customs duties may apply.
How long it takes
Each piece is made after you order, so the shop quotes 10 to 21 calendar days for the order to be produced and sent. Once the tracking number has gone to you, standard delivery in the EU takes 2 to 5 working days. Add the two together when you plan a gift. For an engagement ring or wedding bands, order well before the date. After delivery the shop asks you to check the package for damage and report problems at once.
Returns and resizing
Omara pieces are made to the customer's specification, so the shop says they are not covered by the standard 14-day right of withdrawal. You can still send a product back if you think it does not meet the quality or workmanship standard, within 30 calendar days from delivery. For products with natural diamonds the period is 15 calendar days. The piece must be in original condition without signs of wear, with its seal intact and the original gift box and certificates, and not altered. Products bought with GIA-certified diamonds are excluded.
You fill in a return form online, print it and put it in the parcel. You pay the return shipping, and the shop recommends insurance and tracking. The refund goes back by the payment method you used, except shipping charges, and can take up to 10 working days depending on the bank.
Warranty and payment
Omara gives a lifetime warranty on stones and workmanship, and one free ring resize within the first year of purchase, with restrictions that may apply. Payment options on the shop are Google Pay, Apple Pay, credit cards, PayPal, Klarna, Blik and Przelewy24. Klarna offers instalments in 4 parts, payment after 30 days or financing over longer terms.
| At a glance | Omara Jewelry |
|---|---|
| Shipping in the EU | Free, DPD as standard |
| Production and dispatch | 10 to 21 calendar days |
| Delivery after dispatch | 2 to 5 working days |
| Returns | 30 days, 15 for natural diamonds |
Using cashback
Open the Omara page at daily cashback, where the current rate (2.5%) and the offers are listed with the date of the last check. Press the shop button and order as usual. In your free account the cashback first shows as open and becomes confirmed once Omara has reported the order. A returned item reduces the cashback for it.
Tips
- Place the order early, since the 10 to 21 days of production come before the shipping time.
- Check your finger size against the ring size table before you order, because a custom piece cannot be returned like standard goods.
- Finish the order in one visit and pause your ad blocker so the click is not lost.
As of October 2026. The shop can change its conditions at any time.