Niche Story shipping costs by country, customs and returns
Niche Story is a perfume shop from Munich that sells niche fragrances, room scents and gift sets. The shop ships beyond Germany, and the price of delivery changes a lot by country. This guide sorts out where it delivers, what you pay, and how returns work if you order from the UK, Switzerland or another market.
Where Niche Story delivers and what it costs
The shipping page lists four groups of destinations. Delivery within Germany and Austria is free, with no minimum order. Switzerland costs 14.90 EUR for shipping, and the shipping is free from 180 EUR. For selected EU countries the shipping charge is worked out at checkout based on the VAT rate of the delivery country, with free shipping from 150 EUR. A last group covers the United Kingdom, Norway, Albania, Moldova, North Macedonia and Serbia: shipping is 19.90 EUR there, free from 250 EUR.
| Destination | Shipping | Free shipping |
|---|---|---|
| Germany and Austria | Free, no minimum order | Always |
| Switzerland | 14.90 EUR shipping | Free shipping from 180 EUR |
| Selected EU countries | Shipping shown at checkout | Free shipping from 150 EUR |
| UK, Norway, Albania, Moldova, North Macedonia, Serbia | 19.90 EUR shipping | Free shipping from 250 EUR |
Only countries that appear in the checkout country list can be ordered to. If your address is outside it, the order cannot be completed. The final shipping cost for your country is displayed before you place the order.
Processing, carriers and tracking
Orders are normally prepared within one to two working days, and those placed on working days before 12:00 may go out the same day. Holidays, promotions and extra stock checks can add time. Depending on the destination, the parcel travels with DHL, Deutsche Post, GLS, DPD, UPS, FedEx or another partner. You get a shipping confirmation with tracking where it is supported. Delivery estimates are guidance only, and the period starts after dispatch.
Customs outside the EU
Parcels to the UK, Switzerland, Norway and other non-EU destinations may attract customs duties, import taxes or handling fees. Niche Story does not control or include them in its prices, so the recipient pays. Customs checks can also lengthen the delivery.
Returns and payment
Consumers can withdraw from an online purchase within 14 days without giving a reason. The period normally starts on the day you receive the goods. Write to the shop first, then you receive the return address and instructions. The direct cost of sending the parcel back is yours, unless the item is damaged, faulty or wrong. When the withdrawal right applies, the refund includes the cheapest standard delivery, and it goes back to the original payment method. Sealed items that are unsealed for hygiene reasons can be excluded, so check the cancellation page.
At checkout you see the payment options available for your country. They can include PayPal, Visa, Mastercard, Apple Pay, Google Pay and local methods such as iDEAL or Wero. Card and wallet payments run through the provider Viva.com. The shop issues an invoice based on the billing details you enter.
Using cashback
Open the Niche Story page at daily cashback to see the current rate (6%) and the offers with the date we last checked them. Press the shop button and order as usual. In your free account the cashback shows as open and becomes confirmed after Niche Story has reported the order. A returned item reduces the amount.
Tips for international orders
- Compare the basket value with the free shipping line of your country. A small extra item can be cheaper than the shipping fee.
- Outside the EU, ask yourself who pays the customs bill before you order a gift for someone abroad.
- Check the address once more. After processing starts, the shop cannot promise a change.
- Keep other voucher and cashback tabs closed, otherwise a later click can replace yours.
As of October 2026.