MYCHWAY: worldwide shipping, customs, 30-day returns and cashback
MYCHWAY, run by Shenzhen MaiQiWei Technology, sells beauty and personal care devices, from facial machines to hair tools, together with accessories and cosmetics. Parcels can come from a warehouse in the USA or directly from China, so delivery time and customs depend on where you live. This guide pulls together what the shipping and returns pages say.
Where MYCHWAY delivers
The shop says it ships worldwide to almost all locations. At the bottom of each page a country selector offers United States, Canada, United Kingdom, Australia, European Union and China. The currency menu lists AUD, BRL, CAD, EUR, GBP, MXN and USD. Before you order, check the rules for importing your device into your own country, because the shop points out that this is the buyer's responsibility, and it does not cover items confiscated by local authorities.
Shipping cost and couriers
The shop does not give a flat shipping rate. The price depends on quantity, weight and destination, and the checkout previews it for your cart. Goods go out by air express courier, mostly DHL, FedEx or UPS, and for some countries EMS or TNT. Small orders can travel by Air Mail if the option shows at checkout. Delivery is guaranteed to be successful according to the shop, and a signature is required from the recipient, so give a full address and a valid phone number.
How long it takes
Overall the shop quotes 4 to 8 days from payment to delivery. It ships typically within 1 business day after payment and allows 1 to 3 business days for processing and packing on orders of up to 50 pieces. After dispatch the courier times are:
- DHL, UPS, FedEx and TNT: 3 to 5 days
- EMS: 4 to 6 days
- Air Mail: 3 to 10 days
The banner on the site mentions that orders from the US warehouse arrive within 3 to 5 business days. If the warehouse is out of stock, the shop contacts you by email about splitting the order, and larger orders can take up to a week longer.
Customs and taxes
The courier handles customs clearance and may call you to confirm details. Local sales tax or import duty is worked out when the goods enter your country. The shop says that in most cases nothing is due, but if there is a charge, you get a small bill on delivery. A parcel that is lost, stolen or damaged before you receive it is handled with the courier, and the shop arranges a refund or re-delivery without further cost to you.
Returns
MYCHWAY promises a 30-day return period counted from the day you receive the goods. The cases listed are damaged goods, a wrong or incomplete order and expired products. If the problem is on arrival, contact customer service the same day. For a return that you cause yourself, you pay the shipping, depending on the courier you choose. Only unopened products can be returned, items must be in original condition and packaging, and the shop asks you to get authorisation from customer service before you send anything. Sale items are not refunded.
You can ask to cancel an order within 24 hours of placing it, as long as it has not shipped yet. After dispatch, you can start a return after delivery if you qualify. Refunds that do not appear should be checked with your bank or card company first, then with [email protected].
Payment
MYCHWAY accepts PayPal and credit cards. It does not accept promissory notes or money orders.
| At a glance | MYCHWAY |
|---|---|
| Shipping | Worldwide, price shown at checkout |
| Delivery time | 4 to 8 days overall |
| Returns | 30 days, unopened items only |
| Payment | PayPal and credit card |
Using cashback
Open the MYCHWAY page at daily cashback, where the current rate (5%) and the offers are listed with the date of the last check. Press the shop button and order as usual. In your free account the cashback first shows as open and becomes confirmed once MYCHWAY has reported the order. If you return an item, the cashback for it is deducted.
Tips
- Choose the shipping country in the selector before you add products, so the prices and couriers fit your address.
- Because only unopened products can be returned, open a device only when you are sure you want to keep it.
- Finish the order in one visit and pause your ad blocker, as it can break the click.
As of October 2026. The shop can change its conditions, so check again at checkout.