LaaVoo Hair: shipping included, delivery times and 60-day returns
LaaVoo Hair specialises in wefts, tape-ins and toppers made of remy hair, for salons and for people who fit extensions at home. Shipping is included in every price, which makes the cost easy to read. The details that matter before you order are the delivery times, who pays customs and what the 60-day return window excludes.
Shipping included, ships from three regions
The shipping policy states that all prices on the website include free shipping. Orders leave from warehouses in China, the US or the UK. Usually the parcel is dispatched within 24 hours, except when the address looks wrong or the fraud check holds the order. Nothing ships at weekends or on Chinese holidays. The country list in the checkout is long and covers Germany, Austria, Switzerland, the United Kingdom and the United States among many others, so enter your address early to see your options.
Delivery times
- Standard shipping: 10 to 15 business days.
- Expedited shipping with FedEx: generally 3 to 6 business days.
- Expedited to the US from a non-US warehouse: about 4 to 7 working days, because of changed US tariff rules.
Tracking numbers are verified and every parcel can be followed in real time. Tracking data may take one to four days to appear. If something looks wrong, speak to the courier first and then write to [email protected]. PO boxes only work with standard shipping, and FedEx expedited parcels do not need a signature, so arrange a delivery time with FedEx if you are away.
Customs and optional parcel protection
International parcels can attract import duties and taxes. They differ per country and cannot be calculated beforehand, and you pay them. LaaVoo also sells an optional Shipping Protection add-on for orders up to $800. It covers parcels lost in transit or delivered to the wrong place by the carrier. A claim can be filed from 7 days after the estimated delivery date and within 20 days of the last tracking update. Approved claims end in a free replacement or a refund of the product price. The protection fee itself is not refunded.
| At a glance | LaaVoo Hair |
|---|---|
| Shipping | Included in the price |
| Standard | 10 to 15 business days |
| Expedited (FedEx) | 3 to 6 business days |
| Returns | 60 days from the order date |
| Refund after receipt | 1 to 3 business days, plus bank time |
Returns and exchanges
You have 60 days, counted from the day you order. The hair must be unused and undyed, and tags plus the gold or silver wires must still be on it. Clearance, custom and pre-sale products are final, and pre-sale orders cannot be cancelled after 24 hours. Contact [email protected] first, explain the reason and attach a clear photo of what you received. Do not send the parcel back on your own, because the shop assigns the nearest warehouse.
The shipping fee you paid is not refunded on a full return. LaaVoo covers return postage only when the hair has a quality problem and both sides have agreed. The refund goes to the original payment method 1 to 3 business days after the parcel arrives. Every order can be exchanged once, and each order accepts one promotion only.
Cashback at LaaVoo
Go to the LaaVoo page at daily cashback, see the current rate (7%) and use the button to enter the shop. After you order, the amount appears as open in your free account and changes to confirmed once LaaVoo reports the sale. A returned item reduces the cashback by its share.
As of October 2026.