Shopping at Instantprint: UK delivery prices, turnaround, problems and cashback
Instantprint is a UK online printer for business cards, flyers, leaflets, banners, stickers, menus and similar print products. Everything is made to your specification, which changes how delivery, cancellations and returns work. This guide is for buyers in the UK, because the shop does not deliver abroad.
Where Instantprint delivers
The delivery prices on its page apply to Mainland UK and Scotland only. If your postcode is in one of the areas not highlighted on the shop's map, delivery may take an additional working day, and you can check your postcode in the delivery checker. The shop does not deliver to Jersey, Guernsey or the Republic of Ireland. Tracked delivery is available on all products. According to its terms, parcels travel with DPD.
Delivery prices and times
| Service | Delivery time | Price |
|---|---|---|
| Standard | 1 working weekday, 8am to 7pm | £4.99 shipping |
| Pre-noon | 1 working weekday, 8am to noon | £9.99 shipping |
| Saturday | Saturday delivery | £14.99 shipping |
These times depend on the contents of your basket and the day of the week. They do not include turnaround, which is the time it takes to produce the product. Each product page shows an estimated delivery date that includes turnaround, and the page Product Turnaround Times gives more detail. Prices of products do not include VAT and delivery, which are added in the basket.
Cancelling an order
Since every product is made to your specification or personalised, you have no right to cancel once an order is placed. If you placed it incorrectly, call 0191 2727327 or email [email protected] as soon as possible. If the order has not yet gone to print, the shop may cancel it and refund you at its discretion. Once it is in print, it cannot be cancelled.
Problems with the delivery or the print
Tell the shop within 30 days of the dispatch date if a delivery failed. The earliest date it can claim against DPD for non-delivery is 15 working days after dispatch, so no reprint or refund can be processed before then. For colour differences between your screen and the print, the shop is not liable, but it may offer a reprint or a refund if you are not happy, one or the other. If you think a product is defective, it may ask you to send it back for examination. For quantity shortages, the terms say refunds or reprints are issued within 7 working days of notification.
Payment and contact
You can pay by PayPal or any debit or credit card. The shop takes payment when you place the order. The customer service team is reachable on weekdays between 9am and 6:30pm, and by email at [email protected].
Cashback at Instantprint
Open the Instantprint page at daily cashback, where the current rate (up to $3.02) and the offers are listed, and we check them every day. Press the shop button, upload your artwork and order as usual. In your free account the cashback shows as open and turns confirmed after the shop has reported the order. A refund deducts the cashback for it.
As of October 2026.