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Guides

Shopping at Imperia Caviar: overnight shipping, free delivery, claims and cashback

· 2026-10-04

Imperia Caviar is a Los Angeles company that sells sturgeon caviar, salmon and trout roe, A5 Wagyu, truffle products and gift sets directly to customers in the United States. Because caviar is perishable, the delivery and return rules differ from an ordinary web shop. Here is what the shop says before you order.

Where Imperia delivers

Imperia ships across the US. The US Virgin Islands and some Alaska destinations are excluded, Puerto Rico is listed as excluded as well, and the courier cannot deliver to P.O. boxes. The shop does not deliver to other countries, so this is a store for US addresses. For Hawaii, Alaska and Puerto Rico the shop points to its FAQ page and to customer service.

Shipping cost, free shipping and timing

Orders over $300 ship free. Below that, shipping is a flat $30 per order, and $50 to Hawaii. Everything goes by overnight courier with a FreshTag temperature indicator, so the parcel arrives the day after it leaves the facility, not the day after you order.

  • Ship days are Monday to Thursday, delivery days Tuesday to Friday.
  • Orders placed Monday to Thursday before 1 PM PT go out the same day via UPS or FedEx.
  • Later orders on Thursday and all orders from Friday to Sunday ship the following Monday.
  • Around Independence Day, Thanksgiving, Christmas and New Year, delivery can take longer, so order earlier.

Saturday delivery is possible on request for eligible addresses; the shop asks you to write to its concierge email. As third-party couriers carry the parcel, no exact delivery window is guaranteed.

Returns and complaints

Perishable goods are generally final sale. The shop says it examines everything for freshness before dispatch, and it expects you to inspect the box when it arrives. Claims for a damaged or unsatisfactory delivery must be emailed within 24 hours of receipt, with the order number, photos including the FreshTag, and the packaging kept. No credit is given for items that were discarded or partly eaten, or for parcels left out of refrigeration after delivery. In rare cases such as extreme weather the shop may offer an exchange of the same product, and you have to ask within 24 hours.

At a glanceImperia Caviar
Delivery areaUnited States, no P.O. boxes
Free shippingFree shipping on orders over $300
Shipping under $300Shipping costs $30 flat, $50 to Hawaii
Ship daysMonday to Thursday, 1 PM PT cutoff
ClaimsBy email within 24 hours of receipt

Payment and storage

The shop footer shows Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Shop Pay, Venmo and Amazon. Imperia advises keeping unopened tins in the coldest part of the refrigerator and eating them within one week of delivery, up to three weeks if stored properly. Once a tin is open, finish it within 48 hours.

Cashback

Open the Imperia Caviar page at daily cashback, where the current rate is 4%, press the shop button and order as normal. In your free account the cashback shows as open first and turns confirmed after the shop has reported the order. A refund or credit for an item reduces the cashback for it.

Practical tips

  • Choose a delivery address where someone is home on the delivery day, because the parcel needs refrigeration soon after arrival.
  • Check the shipping total in the cart: a basket just under $300 pays the $30 fee, so compare it with a slightly larger order.
  • Keep the photo of the FreshTag ready in case you need to report a problem.
  • Finish the order in one visit, since a click from another cashback or voucher site can replace the first one.

As of October 2026

Frequently asked questions

Does Imperia Caviar ship outside the United States?
No. The shop ships within the US by overnight courier. The US Virgin Islands, Puerto Rico and some Alaska destinations are excluded.
How much does shipping cost?
Shipping is free over $300. Below that it is a flat $30 per order, or $50 to Hawaii.
How fast does the caviar arrive?
By overnight courier, so it arrives the day after dispatch. Orders placed Monday to Thursday before 1 PM PT ship the same day; others ship the next Monday.
Can it be delivered on Saturday?
On request for eligible addresses. Write to [email protected] before you order.
Can I return caviar?
Perishable sales are generally final. Damaged or unsatisfactory deliveries must be reported by email within 24 hours of receipt, with photos and packaging.
What do I need for a claim?
The order number, photos including the FreshTag, and the original packaging. Items that were discarded or partly eaten are not credited.
Can I ship to a P.O. box?
No. The courier cannot deliver to P.O. boxes.
Which payment methods does Imperia show?
The shop footer lists Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, Shop Pay, Venmo and Amazon.
How long can I keep caviar after delivery?
The shop advises up to one week for unopened tins, up to three weeks if stored properly, and 48 hours once opened.
Does the shop promise freshness?
Imperia states that all products are fully examined and fresh before shipment. A FreshTag in every box shows the temperature during delivery.
How do I contact Imperia?
Email [email protected], or use the contact page of the shop.
Where do I find current discounts and coupons?
Current offers are listed on the Imperia Caviar page at daily cashback, and we check them every day.
What happens to my cashback if I get a credit?
Cashback shows as open first and becomes confirmed once the shop reports the order. A refund reduces it, and a code from another site can cost you the cashback.