Shopping at Fahrrad-teile.shop: shipping by country, returns and cashback
Fahrrad-teile.shop is a German web shop for bicycle parts, accessories and bikes, run by Jungherz GmbH in Nagold. It delivers to six countries, and the shipping price goes up with the distance. This guide sums up what the shop's shipping and returns pages say, country by country.
Delivery countries and shipping cost
The shop delivers to Germany, Austria, the Netherlands, Belgium, Luxembourg and Italy. Switzerland is not on the list. Shipping prices include VAT and are charged as a flat amount per order:
- Germany: shipping costs 5.90 euros, free from an order value of 150 euros.
- Austria: shipping costs 8.99 euros.
- Netherlands: shipping costs 9.90 euros, free from 150 euros.
- Italy and Belgium: shipping costs 9.90 euros each.
- Luxembourg: shipping costs 12.90 euros.
The free shipping line of 150 euros is stated for Germany and again next to the Netherlands. For Austria, Belgium, Italy and Luxembourg, the cart shows whether it applies to your address.
Delivery time
Unless an offer says otherwise, delivery within Germany takes 2 to 4 working days, and abroad 3 to 6 working days after the contract is concluded or, with prepayment, after your payment order. Nothing is delivered on Sundays and public holidays. If your order holds items with different delivery times, they ship together in one parcel, so the longest time counts. On shipping, the FAQ says about 90 percent of the offered items are in stock on site, and a few sit in an external warehouse. Orders are shipped with the regular DHL parcel service.
For faster handling there is an express option. An order received by 13:00 on a working day leaves the same day, later orders the next working day. Express here means quick processing, not DHL Express.
Returns and refunds
As a consumer you can withdraw within 14 days of receiving the goods, without giving a reason. You declare it by email to [email protected] or by letter to Jungherz GmbH, Schillerstraße 17, 72202 Nagold. You can also register a return in the "Retouren Center" linked at the bottom of the shop. A complaint or return normally takes about 14 days to process, and longer for a defect, when the shop waits for the manufacturer.
Return shipping is free for goods that can go as a parcel. Bikes and e-bikes are not parcel goods, so the shop does not cover their return costs. If you ordered through Amazon, Decathlon, Kaufland or another marketplace, register the return there instead.
| At a glance | Fahrrad-teile.shop |
|---|---|
| Delivery countries | DE, AT, NL, BE, LU, IT |
| Shipping Germany | 5.90 euros shipping, free from 150 euros |
| Delivery time | 2 to 4 working days (DE), 3 to 6 abroad |
| Withdrawal | 14 days from receipt |
| Carrier | DHL parcel |
Payment and contact
You can pay by credit card, by invoice through Klarna, with Google Pay, with PayPal or PayPal Express, or in instalments via Alma (Visa, Mastercard or American Express only). Prepayment by bank transfer is also possible. Orders are not taken by phone. You can reach the team at +49 7452 88788 259 on Monday to Friday, 9 to 12, or at [email protected]. Dealers can ask for a B2B account by sending their trade licence. The invoice arrives automatically by email about six days after the order.
Using cashback
Open the Fahrrad-teile.shop page at daily cashback, where the current rate (3%) and the current offers are listed; we check them daily. Press the shop button there, then shop and pay as usual. In your free account the cashback shows as open and becomes confirmed once the shop has reported the order, usually after the withdrawal period. A returned item is deducted again. A voucher code from another site used in the same visit can cost you the cashback, so start from our page.
Practical tips
- Compare the country price: the same order costs more to ship to Luxembourg than to Austria.
- Bikes have a different return rule, so read it before you order one.
- Place express orders before 13:00 to have them dispatched the same day.
As of October 2026.