DDPAI dash cams: worldwide shipping, customs, 14-day returns and cashback
DDPAI makes dash cams and accessories, and store.ddpai.com is its official online store. The shop sends parcels to customers in many countries. Before you buy a dash cam, here is what the shop says about delivery, customs, returns and the warranty.
Shipping worldwide, with one rule
The shipping page says DDPAI supports shipping worldwide. There is one rule that matters: an order can only be shipped to the country where the order is placed. The country, quantity, category and colour cannot be changed afterwards. If you picked the wrong one, cancel the order and place a new one before it ships. Enter your name, address and phone number carefully, because DDPAI is not responsible for delays caused by a wrong or unknown address. The shop also lists aviation security rules, bad weather and holidays among the reasons an order can be delayed or rejected.
Shipping cost and free shipping
Orders of $100 or more ship free. If your order does not qualify, the shipping fee appears on the address page once the order is calculated, before you pay. For special requests, write to [email protected].
Delivery time, carriers and customs
The shop processes and sends an order within 24 to 48 hours on business days. Delivery generally takes 7 to 15 business days. If an item is not in stock, the shop contacts you about the delay. Parcels travel with 4PX or YunExpress, assigned automatically based on the address and the items. After shipment you receive an email or SMS with the waybill number, and the tracking page at 17TRACK shows data after 3 to 5 business days.
On duties, the shop says it covers customs tax worldwide now, so you should not have to pay import tax at the door.
| At a glance | DDPAI store |
|---|---|
| Shipping | Free from $100, otherwise fee shown at checkout |
| Processing | 24 to 48 hours |
| Delivery time | 7 to 15 business days |
| Customs | Covered by the shop |
| Return period | 14 days from delivery |
| Warranty | 1 year for dash cams |
Returns and refunds
If the product does not meet your expectations, you can ask for a full refund or an exchange within 14 days of delivery. The item must be unused, with tags, in the original packaging, and you need the receipt. Contact [email protected] first. If the return is accepted, the shop sends you a return label and instructions, and parcels sent back without a request are not accepted. When the return is your choice, you pay the return shipping. If the goods arrived damaged or wrong, you do not.
After the 14 days only replacement or repair is possible. Report missing parts or a wrong item within 14 days. Damage in transit must be reported to after-sales within 24 hours, other problems within 48 hours of receipt. Once the refund is approved it goes back to the original payment method, and your bank may need another 7 to 15 days.
Warranty and support
Dash cams bought in this store carry a one-year limited warranty, starting the day you receive the product. Accessories have 3 months. You need proof of purchase, and damage from accidents, unauthorised repairs or third-party parts is not covered. Start a warranty case by emailing [email protected] with a detailed description.
Using cashback
Open the DDPAI page at daily cashback and press the shop button. The current rate (5%) is shown on that page. Place your order in the same visit. In your free account the cashback starts as open and is confirmed once the shop has reported the order. A refund removes the cashback for that order.
Tips
- Check the country in your address before paying, since it cannot be changed.
- Inspect the box when it arrives and report damage within 24 hours.
- Back up your data before sending a unit for repair.
- Do not click through other cashback or voucher sites while you shop.
As of October 2026.