Shopping at Cayatch: shipping, 90-day returns, warranty and cashback
Cayatch sells posture correctors from an online shop based in the United States. Because most buyers come from the US, the shipping rules matter most for people who live elsewhere, and the return rules differ a little depending on where the parcel goes. This guide collects what the shop's policy pages say about delivery, returns, the warranty and payment.
Where Cayatch ships
The shop delivers to US addresses, including Alaska, Hawaii and US territories. PO boxes and APO or FPO addresses are served by ground shipping only. Canada has been added recently, and the shop writes that it is working on more countries. If you live somewhere else, ask customer service at [email protected] before you order.
Shipping cost and delivery time
Orders within the United States ship free of charge with USPS or UPS, and parcels typically arrive 2 to 5 days after dispatch. Hawaii, Alaska and other places outside the contiguous states may take longer. The shop says an order can take up to 2 business days to be processed, then you receive an email with tracking details. Check the address carefully, because the shop cannot redirect a parcel once it is on its way.
International orders go with USPS Priority Express International, FedEx International or DHL. The shop does not print a fixed price for them on the policy page, so the checkout is where you see the rate. Duties and taxes may be charged by the carrier on or after delivery when the parcel travels Delivered Duty Unpaid, and you need to pay them to release the parcel from customs. FedEx International and DHL cannot deliver to a P.O. box, so use a street address.
Returns and refunds
You have 90 days from the delivery date to return an item. To begin, log in to your account on cayatch.com and submit a return request. Return shipping is paid by the customer. Once the parcel arrives, the shop confirms the refund by email and sends the money back to the original payment method. The FAQ adds that the amount is the product price minus a 15 percent restocking fee where it applies. Taxes are refunded with the items, duties are not.
For international customers there are two further points: the outbound shipping cost of the original order is not refundable and is deducted from the refund, and you pay for the return shipping. The shop suggests contacting your local customs office about duties. Gift cards cannot be refunded. Exchanges are not offered, so if you need another size you order again and return the first order.
Warranty
Cayatch gives a lifetime warranty on manufacturing defects, material flaws and workmanship. Under it the shop replaces a defective posture corrector. The FAQ says you must register the purchase within 60 days of receiving the order, and the warranty only applies to the original purchaser. It does not cover accidental damage or misuse.
Payment
The shop accepts major credit cards, PayPal, Google Pay, Amazon Pay, Venmo and Shop Pay. You can also pay with an HSA or FSA card like any other credit card.
| At a glance | Cayatch |
|---|---|
| Shipping in the USA | Free, 2 to 5 days after dispatch |
| Other countries | Canada added, others on request |
| Returns | 90 days, you pay return shipping |
| Warranty | Lifetime for manufacturing defects |
Using cashback
Open the Cayatch page at daily cashback, where the current rate (5%) and the offers are listed with the date of the last check. Press the shop button and order as usual. In your free account the cashback first shows as open and becomes confirmed once Cayatch has reported the order. A returned item reduces the cashback for it.
Tips
- Because the return window is 90 days, keep the packaging until you know you want to keep the product.
- Outside the US, look at the final total at checkout before you pay, since duties may come on top.
- Finish the order in one visit and pause your ad blocker so the click is not lost.
As of October 2026. The shop can change its conditions at any time.