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Guides

Britt's Superfoods: frozen delivery, shipping prices, guarantee and cashback

· 2026-09-25

Britt's Superfoods grows wheatgrass, barley grass, kale and beetroot on its own farm in Northamptonshire and sells the juice frozen in sachets. Because the parcels have to stay frozen, delivery works differently from an ordinary online shop. This guide covers delivery days, shipping prices, the money-back guarantee and what happens if you cancel.

How frozen delivery works

For frozen orders the shop uses DHL Express in the UK. Most parcels arrive the next working day, some areas need one to two working days. The juices travel in insulated packaging that keeps them frozen until the evening of the delivery day, and you should put them into the freezer straight away. In areas where delivery takes longer than 48 hours the shop cannot promise a fully frozen arrival, but says the juice will still be fresh and can go back into the freezer. A signature is normally needed, so give an address where someone can accept the parcel.

Choosing your delivery day

You pick the delivery day at checkout. UK deliveries run Tuesday to Friday. An order placed Monday to Thursday before 11am can ship the same day for next day delivery, while orders after Thursday 11am, on Friday or at the weekend go out the following week on the day you chose. For European countries, deliveries are possible on Tuesday, Wednesday and Thursday, and orders placed Monday to Wednesday before 10am (GMT) ship the same day. Some European areas take two days.

Shipping prices and countries

UK shipping is a flat rate of £8.50 for shop customers and £6 for members of the Juice Club subscription. Some places carry a surcharge on top:

  • Scottish Highlands and islands: £8 shipping surcharge, and no next day delivery to the offshore islands.
  • Isle of Wight: £8 shipping surcharge.
  • Isle of Man: £15 shipping surcharge, delivery in one to two days.
  • Channel Islands: £12 surcharge for Alderney, Sark and Herm, £35 for Guernsey and Jersey, delivery in two to three days.

The UK shop also ships to France, Sweden and Spain for a flat rate of EUR 32, or EUR 22 as a surcharge for Juice Club members. Germany and Austria have their own site at brittsuperfoods.de, and Denmark has brittsuperfoods.dk. Delivery to the United States is currently unavailable.

Guarantee, cancellation and contact

After a minimum of one month, the 110% health guarantee refunds your first one-month order if you feel no benefit. The claim has to arrive no later than two months after the shipment date, and it does not apply if you simply dislike the taste. A one-off order can be cancelled and refunded as long as the parcel has not left the cool house, so email or phone quickly. The Juice Club is a rolling monthly subscription paid by card. You can cancel it by email within 14 days of activation, and there is a 60-day cancellation period for later payments. Reach the team at [email protected] or +44 (0)800 2289 450.

At a glanceBritt's Superfoods UK
UK shippingShipping £8.50 flat, £6 for Juice Club members
Delivery timeNext working day, 1 to 2 days in some areas
Shipping to EuropeEUR 32 flat to France, Sweden, Spain
Guarantee110% refund on a first one-month order, minimum one month

Cashback at Britt's Superfoods

Open the Britt's Superfoods page at daily cashback, where the current rate (up to 5%) and the offers are listed. Press the shop button, then order as you normally would. In your free account the cashback first shows as open and becomes confirmed once the shop has reported the order. If an order is refunded, the cashback for it is deducted.

Before you order

  • Make sure someone is home on the delivery day you choose.
  • Use only offers shown on the daily cashback page. A code from another site can cost you the cashback.

As of October 2026.

Frequently asked questions

How much is shipping at Britt's Superfoods in the UK?
A flat shipping rate of £8.50 for shop customers and £6 for Juice Club members. Some areas such as the Highlands and the islands carry a surcharge.
Which carrier delivers the frozen juice?
In the UK the shop uses DHL Express for frozen deliveries. The European shipments are tracked with FedEx.
How fast is delivery?
Most UK orders arrive the next working day, and some areas take one to two working days. You choose the delivery day at checkout.
Does the shop deliver to Europe?
Yes. The UK shop ships to France, Sweden and Spain, while Germany, Austria and Denmark are served by sister sites. Delivery to the United States is currently unavailable.
What does shipping cost to France, Sweden and Spain?
A flat rate of EUR 32 outside the Juice Club. Members pay a EUR 22 surcharge only.
Will the juice arrive frozen?
The packaging keeps it frozen until the evening of delivery day. Where delivery takes over 48 hours, it still arrives fresh and can go back in the freezer.
Do I need to be home to receive the parcel?
DHL normally needs a signature, so use an address where someone can accept it. You can also leave a signed note about where to leave the parcel, at your own risk.
Can I get my money back if the juice does not work for me?
The 110% health guarantee needs a minimum of one month and covers your first one-month order. The claim must arrive within two months of shipment and does not apply to taste.
Can I cancel an order?
A one-off order can be cancelled and refunded until it leaves the cool house for dispatch. Email or phone the shop.
How do I cancel the Juice Club?
By email to [email protected]. Cancelling inside 14 days of activation is possible, and a 60-day cancellation period applies to later payments.
Are there discount codes for Britt's Superfoods?
Current offers are listed on the Britt's Superfoods page at daily cashback, and we check them every day. A code from another site can cost you the cashback.
How does cashback work here?
Click the shop button on the daily cashback page and order as usual. The cashback shows as open first and turns confirmed once the shop reports the order. A refund reduces it.