Shopping at ALLPOWERS PT: free EU shipping, 30-day returns, warranty and cashback
ALLPOWERS sells portable power stations, solar panels, solar generator kits, expansion batteries and accessories. The Portuguese-language shop at allpowers-pt.com serves customers across Europe and ships from EU warehouses. Heavy battery products come with special shipping rules, so it pays to check the delivery list before you order. This guide goes through what the shop's pages say about countries, delivery, returns and the warranty.
Where the shop delivers
The shipping policy names these countries for free shipping: France, Italy, Spain, Germany, Portugal, the Netherlands, Belgium, Sweden, Finland, the Czech Republic, Denmark, Latvia, Ireland, Estonia, Poland, Luxembourg, Slovakia, Slovenia, Lithuania, Hungary and Austria. Bulgaria, Romania, Greece and Croatia are served too, but shipping is charged because few carriers take battery products there. Norway and Switzerland are not in the EU, so shipping is charged and customs duties may apply. Cyprus and Malta are also charged and expensive.
The shop warns that delivery may not be possible in parts of Cyprus and Malta, because carriers such as DPD cannot deliver battery products there. It also says very remote areas of Italy, France, Portugal and Greece, and the outer islands of Spain, cannot be served. If you live in one of these areas, contact the shop before ordering. For other countries, write to [email protected].
Shipping cost and delivery time
The shop offers free shipping on every order for the countries above, and it says goods normally leave a local warehouse with shipping and taxes paid. It processes an order within 48 hours, and parcels are normally delivered 2 to 7 business days after processing. The shipping page quotes 3 to 5 business days. You get a tracking email, and the product comes with the right plug and voltage for the local market.
A power station and a solar panel in the same order are split into two parcels. In the EU the power station goes with DPD and the panels with DHL, each taking 3 to 5 business days, so they may arrive on different days.
Returns
ALLPOWERS gives a 30-day refund guarantee on products bought directly on the shop. The item must be unused, in its original packaging with all materials, and you need a return authorisation number. Contact the shop at [email protected] within 30 days of the original shipping date to start. The return address for Europe is in Dietzenbach, Germany. Once the parcel is received and checked, the refund is processed within 2 business days and reaches your original payment method in 3 to 5 business days.
The buyer pays return shipping for a change of mind, an accidental return or an item that works fine on inspection. If a product is damaged, send photos to customer service right away. If only part of an order with several products is returned, the refund is partial. Gift cards and downloaded software are not refundable. You can cancel an order within 48 hours of placing it, by email or phone.
Warranty
The standard warranty is 24 months from purchase. For orders on the official site, selected power stations such as the R600, R1500, R2500, R3500, R4000, S700, S1500 and S2000 carry a 5-year limited warranty, while the S200, S300, S300 PLUS and the solar panels carry 2 years. You register the product on the website to get the proof.
Payment
The shop accepts PayPal, Klarna, Visa, MasterCard, American Express, Discover, JCB, Diners Club and Google Pay, and the Portuguese methods MB Way and Multibanco. Klarna offers pay now, pay in 30 days, pay in 3 and longer instalment plans, depending on your country and the amount.
| At a glance | ALLPOWERS PT |
|---|---|
| Shipping | Free to 21 listed countries |
| Delivery time | 3 to 5 business days after dispatch |
| Returns | 30 days, unused in original box |
| Warranty | 24 months, up to 5 years on selected models |
Using cashback
Open the ALLPOWERS page at daily cashback, where the current rate (2.5%) and the offers are listed with the date of the last check. Press the shop button and order as usual. In your free account the cashback first shows as open and becomes confirmed once ALLPOWERS has reported the order. A returned item reduces the cashback for it.
Tips
- Check the country list before you fill the basket, especially for islands and remote areas.
- If you order panels and a power station together, expect two deliveries on different days.
- Finish the order in one visit and pause your ad blocker so the click is not lost.
As of October 2026. The shop can change its conditions at any time.