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ALLPOWERS Germany: free EU shipping, 15-day returns and warranty explained

· 2026-09-23

ALLPOWERS sells portable power stations and solar panels, and iallpowers.de is its German-language store with prices in euros. Parcels leave from a German warehouse, so it is a practical source for buyers in EU countries who want local plugs and voltage. The shipping, returns and payment pages explain the terms, and this guide goes through them in order.

Delivery area and shipping cost

The shipping policy says parcels can be sent within the EU area, and every order in the ALLPOWERS shop ships free. As a rule the goods are sent from the German warehouse without shipping costs and without extra tax. The list of free destinations for power stations includes Germany, Austria, France, Italy, Spain, Portugal, the Netherlands, Belgium, Sweden, Finland, Denmark, Poland, Czechia, Hungary, Greece and Australia, among others. Switzerland is not on that list. For other countries the shop asks you to email [email protected] first.

One exception exists for bulky items. Single products such as the SF200 flexible solar panel carry an additional shipping charge when they go to an EU country other than Germany, and the amount is visible at checkout. The shop also states that products match the local voltage and plug type.

Processing and delivery time

The shop processes an order within 2 to 4 working days, and parcels usually arrive 2 to 7 working days after processing. Power stations normally travel by express carrier such as DHL, DPD or RABEN, solar panels by DHL or DPD. The EU courier page gives 2 to 5 working days for power stations and 3 to 5 working days for solar panels. If you order both, the shop splits the order into two parcels, so they can arrive on different days.

At a glanceALLPOWERS Germany
ShippingFree, from the German warehouse
Processing2 to 4 working days
Transit2 to 7 working days
Return window15 days from receipt
WarrantyPower stations 5 years, solar panels 2 years, cables and accessories 1 year
PaymentPayPal, Google Pay, card, Klarna, EPS

Returns, refunds and warranty

ALLPOWERS Germany offers a 15-day money-back guarantee from receipt, for any reason. The product has to be unused, complete and in its original packaging with all accessories. If you return something because you changed your mind, you pay the shipping, and the cost of a label supplied by the shop is deducted from the refund. For defects or shop errors, ALLPOWERS pays the return costs. Contact [email protected] before sending anything, because returns must be approved in advance. You will need proof of purchase, the serial number and photos or a video of any problem. The refund follows within 3 to 5 working days after the goods arrive.

Within the first 30 days after purchase the shop can return, replace or repair a faulty item. After 30 days, within the warranty period, it offers replacement or repair but no refund. The limited warranty runs 5 years for power stations, 2 years for solar panels and 1 year for cables and accessories.

Payment

At checkout you can pay with PayPal, Google Pay, credit card, Klarna or EPS. Prices are in euros, and for deliveries to EU countries the local VAT is included. The shop also offers an optional Worry-Free Purchase protection from Seel, which you can select at checkout. Customs charges may rarely be raised by your own government, and these are the buyer's responsibility.

Using cashback

To collect cashback, use ALLPOWERS Germany page at daily cashback, which carries the current rate (up to 3%) and the offers. Press the shop button, fill your basket and check out like always. The free account shows the cashback as open, and once the shop reports the order it turns confirmed. A return takes its part of the cashback with it. Entering a code from some other website can make the cashback expire.

Practical tips

  • Check the exact shipping amount at checkout if you order a large solar panel to a country outside Germany.
  • Keep the boxes. A return is only accepted in the original packaging.
  • More electronics shops are collected in the electronics category.

As of October 2026.

Frequently asked questions

Is shipping free at ALLPOWERS Germany?
Yes. The shop states that shipping is free on every order, normally from its German warehouse. Single bulky products such as the SF200 flexible solar panel can cost extra to EU countries outside Germany.
Which countries does the shop deliver to?
The shipping policy lists a long set of European countries and Australia for power stations, including Germany, Austria, France, Italy and Spain. Switzerland is not listed, and other countries are possible after an email to [email protected].
How long does delivery take?
Processing takes 2 to 4 working days, then parcels usually arrive within 2 to 7 working days. The courier table names 2 to 5 working days for power stations and 3 to 5 for solar panels.
How long can I return a product?
The shop gives a 15-day money-back guarantee from receipt, provided the product is unused, complete and in its original packaging.
Who pays for return shipping?
If you return something for personal reasons, you pay. For defects or ALLPOWERS errors, the shop covers the cost.
How long does the refund take?
The shop names 3 to 5 working days after the returned goods have arrived and been checked.
How long is the warranty?
Power stations have a 5-year limited warranty, solar panels 2 years, cables and accessories 1 year.
Which payment methods are accepted?
PayPal, Google Pay, credit card, Klarna and EPS. Prices are shown in euros.
Do I have to pay customs?
Within the EU no customs apply. The shop notes that in rare cases your government may charge customs, which the buyer pays.
How do I contact customer service?
By email at [email protected]. The shop states service hours Monday to Friday, 9:00 to 17:00 CET.
Are there discount codes?
Current deals for ALLPOWERS Germany sit on the shop's page at daily cashback. Choose from that list to protect the cashback.
How does my order become cashback?
The order goes through the shop button on the daily cashback page. Afterwards the cashback sits in your account as open until the shop confirms the order. Goods that are sent back reduce it, and codes from outside sites may cancel it.
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