Shopping at 4Elementos: shipping zones, returns and cashback
4Elementos is a Spanish sneaker and clothing store based in Ourense that calls itself an authorized distributor of premium brands. It does not ship only inside Spain: its shipping policy lists a whole set of European countries, and the price depends on the zone. This guide sorts out where it delivers, what shipping costs, how returns work and how to collect cashback on an order.
Where 4Elementos delivers
The shop sorts its destinations into zones. Spain and Portugal come first, the Balearic Islands have their own line, and the EU countries are grouped by price from zone 1 to zone 6:
- Zones 1 and 2: Germany, Austria, Belgium, France, the Netherlands, Italy and Luxembourg
- Zone 3: Denmark, Hungary, Poland and the Czech Republic
- Zone 4: Slovakia, Slovenia, Estonia, Finland, Ireland, Lithuania, Latvia, Romania and Sweden
- Zone 5: Bulgaria, Croatia and Serbia
- Zone 6: Greece
The United Kingdom, the United States and Switzerland do not appear in the shipping policy. If you live outside the list, ask customer service before you fill a basket.
Shipping costs by region
| Destination | Shipping cost |
|---|---|
| Spain and mainland Portugal | Shipping from €5.95, free above €200 |
| Balearic Islands | Shipping €13.95, free above €200 |
| Zones 1 and 2 | Shipping from €9.95 |
| Zone 3 | Shipping from €10.95 |
| Zone 4 | Shipping from €12.95 |
| Zone 5 | Shipping from €14.95 |
| Zone 6 | Shipping from €15.95 |
For other EU countries the final fee depends on the weight of the items. Add them to the basket and open the cart summary, where the table shows the exact amount before you pay. All amounts include tax.
Delivery time
Inside Spain the shop quotes 24 to 72 working hours, Monday to Friday. Orders placed after 15:00 are processed the next day. The Balearic Islands take 2 to 5 days. For other countries the policy points to the delivery table and the carrier choice at checkout. Around Christmas, Black Friday and sales the times can be longer, and the shop shows the estimate when you pick the carrier. Parcels travel with Correos Express, which sends an email with a tracking link and, if you left a mobile number, a text message 24 hours before delivery. If nobody is home, a second attempt follows, after which the parcel waits at the nearest Correos Express point.
Returns and refunds
Contact the shop before you send anything back. Items that arrive without a return request are not accepted. If you receive your order in the European Union you can cancel or return it within 14 days without giving a reason. Items must be unworn or unused, with tags and in the original packaging. Return shipping for a change of mind is on you unless the shop says otherwise. Refunds go to the original payment method within 10 business days after the shop has checked the return, and your bank may need extra time. Defective, damaged or wrong items should be reported right away.
Payment
You can pay by Visa or Mastercard credit or debit card, by Bizum, by PayPal (including PayPal Later in three installments), by Klarna in three installments or by Sequra in three, six or twelve installments. Bank transfer and cash on delivery are not available.
Cashback
Open the 4Elementos page at daily cashback. The current cashback (up to 2%) is shown there, and current offers are listed on the shop page, which we check every day. Press the shop button and complete your order in the same visit. The amount first appears as open in your free account and turns confirmed once the shop has reported the purchase. If you return an item, the cashback for it is deducted. Using a code from another site can cost you the cashback.
As of October 2026.