4Elementos sneaker shop: EU shipping by zone, 15-day returns and payment
4Elementos is a sneaker and streetwear store that describes itself as an authorised distributor of brands such as Nike, Merrell, Saucony and Carhartt WIP. The French site at 4elementos.fr is run from Spain: parcels leave Spanish warehouses with Correos Express, and returns go to Ourense. That shapes everything below, from shipping fees by zone to the return address.
Shipping costs by country
For the Spanish and Portuguese mainland, shipping costs 4.95 € and is free on orders above 200 €. The Balearic Islands cost 13.95 €, with free shipping from 250 €. For other EU countries the fee depends on weight, starts from the price below and appears in the cart summary before you pay. All prices include taxes.
- Germany, Austria, Belgium, France, Italy, Luxembourg, Netherlands: shipping from 9.95 €.
- Denmark, Hungary, Poland, Czech Republic: shipping from 10.95 €.
- Slovakia, Slovenia, Estonia, Finland, Ireland, Lithuania, Latvia, Romania, Sweden: shipping from 12.95 €.
- Bulgaria, Croatia, Serbia: shipping from 14.95 €.
- Greece: shipping from 15.95 €.
The free shipping limit applies to Spain and Portugal, not to the other zones. Pick-up in the physical store in Ourense is free.
Delivery time and tracking
Inside Spain the delivery time is 24 to 72 hours on working days. Orders placed after 3 pm are processed the next day, and weekends and public holidays do not count. For other destinations the time can be longer, and the carrier step in checkout shows an approximate time before you order. Around Christmas, Black Friday and sales, delivery can take longer than usual. You receive an order confirmation, then a tracking link once the parcel has left. Correos Express sends an SMS 24 hours before delivery with a link to rearrange it or collect at a Correos Express point. If nobody is home, the courier tries a second time and then leaves the parcel at the nearest agency.
| At a glance | 4Elementos |
|---|---|
| Spain and Portugal | 4.95 € shipping, free above 200 € |
| Germany, Austria | Shipping from 9.95 € |
| Delivery in Spain | 24 to 72 hours, working days |
| Returns | 15 calendar days from receipt |
| Refund | 7 to 10 working days after the check |
Returns and refunds
You may return one or more items without giving a reason within 15 calendar days of receiving the order. Products must be unused, in perfect condition and in the original packaging. Ship the parcel to the address in Ourense, Spain, with the invoice or the return form inside. Return shipping is paid by you, unless the item is defective or the shop made a mistake, and you should choose a tracked service. If your order is international, use a shipping method that covers customs and import costs at the destination.
After the shop has received and checked the goods, the refund goes to the original payment method within 7 to 10 working days. On a full return the original shipping cost is deducted if the shop is not at fault. Online orders cannot be exchanged: return the item and place a new order. For defects, email [email protected] with the subject "Défaut", photos and a clear description. Your country's legal warranty applies.
Payment
You can pay with Visa or Mastercard, Bizum, PayPal and Klarna in three payments without interest. The shop also offers Sequra, aimed at residents of Spain. Bank transfer and cash on delivery are not available.
Cashback at 4Elementos
Open the 4Elementos page at daily cashback, check the current rate (2%) and press the shop button. Then order in the same visit. The cashback shows as open in your free account and turns confirmed once the shop has reported the order. A returned pair reduces the cashback.
As of October 2026.