Matr Boomie candles: $5 flat shipping, delivery time, 30-day returns and cashback
Matr Boomie sells candles, room sprays and reed diffusers from its own web shop. The shipping rules are short and clear, and the return rules have a few details worth knowing before you order. This guide sums up the Shipping and Returns page and the Refund policy of the shop.
Where Matr Boomie delivers
The Shipping and Returns page answers the question "Do you ship overseas?" with a plain no. In practice that means the web shop is meant for addresses in the United States. If you live abroad, you need a US delivery address to receive an order, for example a friend's or relative's.
Shipping cost
Matr Boomie charges a flat-rate of $5 to ship any order, and if you spend more than $50, shipping is free. The shop adds that there is no other fine print, so you do not need to work out weight or zone surcharges.
Dispatch and tracking
Orders typically ship within 2 to 3 days, and a tracking number is sent as soon as the parcel leaves. If you need to change or cancel an order, act fast: the shop starts processing soon after it receives the order, so the window is usually less than 2 hours. Write to [email protected] and the team will do its best.
Damaged or wrong items
If a product arrives damaged or defective, email [email protected] within 30 days of the purchase. Matr Boomie ships a replacement at no charge. If you received the wrong item, report it within the same 30-day window and the shop will work with you to get the correct one to you.
Returns and refunds
If you simply changed your mind, you can ask for a return within 30 days of purchase by emailing the shop. The item has to come back in its original condition and packaging. Once Matr Boomie has received and inspected the return and finds it unused and saleable, it refunds the purchase price minus any discounts and shipping costs. The original shipping charge is not refunded. The refund appears on the original form of payment within 3 to 5 business days. All sale items are final sale and cannot be returned or refunded.
The Refund policy page describes a prepaid mailing label for returns, whose cost is deducted from the refund, while the Shipping and Returns page says you use a carrier of your choice. Ask the shop which method applies to your return before you send anything. Gifted items bought directly from Matr Boomie are handled by email with the order details, and the refund for a gift comes as store credit, not as money back. If the gift came from a retail partner store, contact that store instead.
| At a glance | Matr Boomie |
|---|---|
| Delivery area | US addresses (overseas shipping: no) |
| Shipping | $5 flat rate, free shipping over $50 |
| Dispatch | Usually within 2 to 3 days |
| Returns | 30 days, sale items final |
Using cashback
Open the Matr Boomie page at daily cashback to see the current rate (5%) and the current offers. Press the shop button, then order as you normally would. In your free account the cashback shows as open and becomes confirmed once Matr Boomie has reported the order. A returned item reduces the cashback for that item.
Practical tips
- If your basket is at $45, a small extra item costs less than the $5 flat shipping fee and takes you over the free shipping line.
- Do not buy sale items unless you are sure, because they are final sale.
- Finish the order in one visit and pause your ad blocker, or the cashback click can get lost.
As of October 2026.