Anker in the Nordics: shipping, delivery countries, 30-day returns and cashback
Anker sells chargers, power banks, cables and speakers, and its group brands soundcore, eufy, Nebula and Anker SOLIX. The page anker.com/de forwards to Anker Nordics at ankernordics.com, the official store for Sweden, Norway, Denmark, Finland and Iceland. If you shop from one of those countries, the shipping and refund pages below are the ones that apply to your order.
Delivery countries
The shipping policy says Anker ships to Sweden, Norway, Denmark, Finland and Iceland. Iceland requires the recipient to pay taxes and complete import clearance. The policy also mentions that import duties from Norway were eliminated effective 1 November 2025. For Anker SOLIX portable power stations there is a separate list of countries where delivery is not possible: Bulgaria, Croatia, Estonia, Greece, Ireland, Latvia, Lithuania, North Macedonia, Romania, Serbia, Switzerland, Slovakia, Slovenia, the United Kingdom and Iceland. Germany is not among the delivery countries.
Shipping cost and free shipping
Shipping is free on orders over 100 euros for Anker, soundcore, eufy and Nebula products. Norway has its own rule because of the remote nature of regional deliveries: orders above 3,999 NOK qualify for free shipping, otherwise a shipping fee of 500 NOK applies. Anker chooses the carrier that works best for each order, so you cannot pick one yourself.
How long delivery takes
The shop gives a delivery time of 3 to 7 business days. For pre-sale products the delivery time depends on the arrival of the stock. If you order several items, Anker tries to send them together, but different shipping options can be used per product, so parcels may arrive separately. A shipment notification email tells you when an item has left the warehouse.
Report any delivery problem such as a missing, wrong or damaged item within 7 days of the carrier's delivered date by contacting [email protected]. If the tracking says delivered but you have not received the parcel, the shop asks you to check with household members and neighbours first and to get in touch within 30 days. Your statutory consumer rights stay unaffected.
| At a glance | Anker Nordics |
|---|---|
| Delivery countries | Sweden, Norway, Denmark, Finland, Iceland |
| Free shipping | Orders over 100 euros, Norway above 3,999 NOK |
| Delivery time | 3 to 7 business days |
| Money-back period | 30 days, any reason, undamaged product |
| Order cancellation | Within one hour yourself |
| Warranty | Varies by product, for example 18 to 24 months |
Returns, cancellations and warranty
Undamaged products can be returned for a full refund within 30 days of purchase, regardless of the reason. Items with visible wear or signs of use are not accepted, and free gifts and all original accessories must go with the return, in the original packaging. For reasons unrelated to quality you pay the return shipping, and Anker refunds the price of the product only. Orders of more than 10 units of the same product count as bulk orders and may not be eligible.
To start, contact customer support with your order number, then send the return notification with the courier name and tracking number once you get the return address. Refunds are credited to the original payment method, and processing typically takes 3 to 5 business days after the item passes inspection. You can cancel an order yourself within one hour of placing it. Orders that have entered the shipping phase cannot be cancelled.
Warranty periods depend on the model. The refund policy page lists, for example, 24 months for GaNPrime and MagGo power banks, 36 months for the PowerCore Reserve and 18 months for most other chargers and hubs.
Payment
The privacy policy names Shop Pay, Stripe, Amazon Pay, PayPal and Google Pay as payment providers. The checkout shows which ones are available for your order.
Using cashback
Always go through Anker page at daily cashback: it lists the current rate (up to 6%) and the offers for now. One click on the shop button, then a regular order. You can follow the purchase in your free account, where it reads open first and confirmed after the shop's report. Anything you return is subtracted. Other sites' codes are a risk for the cashback.
Practical tips
- Check the address field twice. If a wrong address leads to a lost parcel, the customer bears the loss.
- Norway has its own free-shipping limit, so check the cart total before you add small accessories.
- Need a charger or cable to go with another device? The electronics category lists more shops.
As of October 2026.