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Shopping at designwebstore: furniture shipping to Germany, the EU and Switzerland, returns and cashback

· 2026-10-08

designwebstore from Haan near Dusseldorf sells designer furniture and lighting from makers such as Kartell, Moroso, Mox and Nils Holger Moormann. Furniture is bulky, so shipping and returns matter more than in most shops. The shop delivers inside Germany, to EU countries and to Switzerland, and it publishes a separate rate table for each region.

Shipping inside Germany

In Germany, shipping costs 4,95 euros for orders under 50 euros. From 50 euros the delivery is free. The prices include statutory VAT. Delivery takes 3 to 5 days unless the offer states another period, and bulky or delicate furniture can take longer because of the extra packing and freight effort. No parcels are delivered on Sundays and public holidays.

Shipping abroad

Outside Germany, the shop charges by gross order value. The regions are treated differently:

  • EU countries except Benelux, Denmark and Austria: 12,00 euros shipping up to a goods value of 100 euros, islands excluded. Above that, shipping costs 9 percent of the gross goods value.
  • Benelux, Denmark and Austria: 12,00 euros shipping up to 100 euros of goods. Above that, shipping costs 5 percent of the gross goods value.
  • Switzerland: shipping costs 8 percent of the gross goods value.

For bulky goods sent by freight, the shop lists nearly the same rates. The only difference is that Benelux, Denmark and Austria pay 10,00 euros shipping for goods up to 100 euros. Bulky items are marked as such in the product description. Deliveries abroad take 5 to 10 days after the contract is made, and if you pay in advance the clock starts when you send the payment.

RegionShipping
Germany4,95 EUR shipping under 50 EUR, free from 50 EUR
EU without Benelux, DK, AT12,00 EUR shipping up to 100 EUR, 9 percent shipping above
Benelux, Denmark, Austria12,00 EUR shipping up to 100 EUR, 5 percent shipping above
Switzerland8 percent shipping of the gross goods value

Returns

You may withdraw from the contract within 14 days without giving reasons. The period starts when you or a person named by you receives the goods. You bear the direct cost of returning the goods, both for parcels and for items that cannot be sent as a parcel. For those bulky items the shop estimates the cost at up to about 80 euros. Pick-up at the showroom in Haan is possible, and no shipping costs are charged then.

Payment

The shop accepts prepayment by bank transfer, direct debit, PayPal and PayPal Express, credit cards (Visa, Mastercard, American Express, Diners Club, JCB, Maestro and Carte Bleue), Sofort Ueberweisung and cash at pick-up. Payment on invoice is possible only for public authorities and companies, with 30 days to pay. For prepayment by bank transfer, many items carry a discount. PayPal is excluded from that discount.

Using cashback

Open the designwebstore page at daily cashback, where the current rate (up to 3%) is shown. Press the shop button and order as usual. In your free account the cashback shows as open and becomes confirmed once the shop has reported the order. A returned item reduces the cashback for that item.

Tips

  • Outside Germany, a basket just above 100 euros switches from a flat fee to a percentage. Look at the total shipping line in the cart before you pay.
  • Orders for pick-up in Haan avoid shipping entirely.
  • Plan the return before you buy. Bulky furniture can cost a lot to send back.

Phone for advice and sales: +49 2129 2923. Email: [email protected].

As of October 2026

Frequently asked questions

How much is shipping at designwebstore in Germany?
Shipping is 4,95 euros for orders under 50 euros and free from 50 euros.
Which countries does designwebstore deliver to?
Germany, EU countries and Switzerland.
How much does shipping to Austria cost?
For goods up to 100 euros, shipping is 12,00 euros (10,00 euros for bulky freight goods). Above that, the shipping fee is 5 percent of the gross goods value.
How much does shipping to Switzerland cost?
Shipping to Switzerland is 8 percent of the gross goods value.
How long does delivery take?
In Germany 3 to 5 days, abroad 5 to 10 days after the contract. Bulky or delicate furniture can take longer.
Are islands included in the foreign rates?
The shop's rates for up to 100 euros of goods say islands are excluded.
How long can I withdraw from a purchase?
14 days from receipt of the goods, without giving a reason.
Who pays for returning furniture?
You pay the direct cost of the return. For bulky items the shop estimates up to about 80 euros.
Which payment methods are accepted?
Prepayment, direct debit, PayPal, credit cards, Sofort Ueberweisung, cash at pick-up and, for authorities and companies only, invoice.
Can I pick up my order?
Yes, pick-up is possible, and no shipping costs are charged for it. The shop emails you when the goods are ready.
Are there discount codes for designwebstore?
Current offers are listed on the designwebstore page at daily cashback, and we check them every day.
How does cashback work here?
Click through from the designwebstore page at daily cashback and order. The cashback shows as open, then confirmed. A return means a deduction, and a code from another site can cost you the cashback.