Shopping at Triple Bristle: US-only shipping, returns and cashback
Triple Bristle sells sonic toothbrushes with a wraparound brush head, replacement heads and a few oral care extras. The shop is a US business, and that shapes everything below: where it delivers, how an order travels and how a return works. If you are reading from the UK, Canada or Europe, the shipping section matters most.
Which countries it delivers to
The shop answers the question directly in its FAQ: at this time it does not ship outside the United States. So orders go to US addresses only, and readers outside the US cannot order from this shop for now. For US customers, keep in mind that the 30-day return clock runs from the purchase date, not from the day the parcel reaches you.
Shipping and delivery times
Triple Bristle ships with a combination of the US Post Office and UPS. Orders leave within 24 hours, as long as payment goes through and it is not a weekend or a federal holiday. You get an email with a tracking number once the order ships. The FAQ adds two details worth knowing:
- Order processing takes up to one business day, weekends excluded.
- After you receive the tracking number, the carrier can take up to three business days to show the parcel as in transit.
Replacement brush heads are listed with free US shipping. The shop does not give a shipping price for the toothbrushes on its policy page, so the cart is where you see it. If you need to change an order, email [email protected] or call 423.285.5985 (Monday to Friday, 9 AM to 3 PM EST) within 24 hours of placing it.
Returns and refunds
You can return a toothbrush for a refund within 30 days of the purchase date. The package has to be postmarked no later than day 30 to get a full product refund. Return shipping is paid by you unless the product itself has a problem. For a malfunction you use the warranty claim instead of a return.
Some things are excluded: no refund or replacement for a brush damaged by accident, neglect or unreasonable use, or lost in the post. The shop also does not take back the Brush Club starter kit, replacement brush heads, oral care supplies such as floss, picks and the travel case, or the Brush and Bite line. Returns go to Triple Bristle, 7791 Palmetto Commerce Pky, Suite A, North Charleston, SC 29420.
| At a glance | Triple Bristle |
|---|---|
| Ships to | US addresses only |
| Carriers | US Post Office and UPS |
| Dispatch | Within 24 hours on business days |
| Return window | 30 days from purchase date |
| Payment | Visa, MasterCard, Discover, American Express, PayPal |
Payment and warranty
Accepted payment methods include Visa, MasterCard, Discover, American Express and PayPal. Register your toothbrush for the warranty; the FAQ says a warranty claim after 30 days from purchase without registration is void. Claims are filed through the warranty page with the same email you used for the order.
Using cashback
Open the Triple Bristle page at daily cashback, where the current rate (up to 5%) and the current offers are listed; we check them daily. Press the shop button there, then shop and pay as you normally would. In your free account the cashback shows as open and becomes confirmed once the shop has reported the order, usually after the return window. A returned item is deducted again. A voucher code taken from another site during the same visit can cost you the cashback, so start from our page.
Practical tips
- Check the model on the product page before you pay, since heads are made for specific handles.
- Replacement heads cannot be returned, so match them to your handle first.
- Use the same email for order, account and warranty so everything shows in one place.
As of October 2026.