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Guides

Sport It First: delivery countries, UK shipping options and returns

· 2026-10-06

Sport It First is a UK sportswear and trainers retailer with a warehouse in Fakenham, Norfolk, and a list of 13 countries it sends parcels to. If you shop from the UK, the delivery options are simple. If you live elsewhere, a few rules differ, above all on returns. This guide sums up what the shop's FAQ and refund policy say.

Which countries Sport It First delivers to

The FAQ lists these destinations: Australia, Austria, Belgium, Denmark, France, Germany, Ireland, Italy, the Netherlands, Spain, Sweden, the United Kingdom and the United States. The site header also shows a currency menu with many currencies, so you can view prices in your own money. What delivery to a country other than the UK costs and how long it takes is shown in your basket once you enter the address.

Delivery costs and speed in the UK

The banner on every page says free shipping over £70. The warehouse team aims to dispatch orders within 2 working days. These are the UK delivery options listed in the FAQ:

OptionDelivery time
DPD Express1 to 2 working days, 2 pm cut-off
DPD Pickup2 to 3 working days
Royal Mail Tracked 482 to 3 working days
DPD Saturdayorder by 1:30 pm on Friday
DPD Sundayorder by 1:30 pm on Friday

After dispatch you receive an email with a tracking number and link. Orders cannot be changed once they are processed; if the parcel has not left yet, you can cancel and order again by emailing [email protected]. Once it has been dispatched, cancelling is not possible. The shop does not take phone orders, so you order on the website or in the app.

Returns and refunds

You have 30 days after receiving your order to return it. Items must be unworn or unused, with tags attached and in the original box where there is one. Do not stick labels or tape directly on the box; if you do, the packaging cost can be deducted from your refund.

  • UK customers get a Royal Mail return label through the returns centre, and £2.99 for the label is deducted from the refund.
  • Customers outside the UK pay the return postage themselves.
  • For international orders, customs duties and courier charges are not refunded. You may be able to recover duties from your local customs office, which does not work in every country.
  • Once the warehouse has processed the return, allow 2 to 3 working days for the refund to your original payment method. Your bank may need a little longer to post it.
  • Exchanges are free through the returns and exchanges portal.
  • Preloved items cannot be returned, and the shop treats those sales as final.

If an item arrives defective, damaged or wrong, email the shop straight away. A returned product that is worn or damaged can be refused, and the shop may dispose of it after 14 days.

Cashback with Sport It First

Open the Sport It First page at daily cashback, press the shop button and order as usual. The current rate is 2.75%, and your account first shows the purchase as open and later as confirmed. A return reduces the cashback for that item. Current offers are listed on the same page and we check them every day. A code from another source can cost you the cashback, so close other voucher sites while you shop.

As of October 2026. The shop can change its terms, so check the basket before you pay.

Frequently asked questions

Which countries does Sport It First deliver to?
The FAQ lists Australia, Austria, Belgium, Denmark, France, Germany, Ireland, Italy, the Netherlands, Spain, Sweden, the United Kingdom and the United States.
Is there free shipping at Sport It First?
The site banner says free shipping over £70.
How fast is UK delivery?
DPD Express takes 1 to 2 working days, DPD Pickup and Royal Mail Tracked 48 take 2 to 3 working days. Orders are dispatched within about 2 working days.
Can I get Saturday or Sunday delivery?
Yes, DPD Saturday and DPD Sunday are offered, with orders placed by 1:30 pm on Friday.
How long do I have to return an item?
30 days after you receive it, unworn or unused, with tags, in the original box.
What does a return cost?
UK returns have £2.99 return shipping deducted for the Royal Mail label. Customers outside the UK pay the return postage.
Are customs duties refunded on international returns?
No. Customs and duties are non-refundable, but you may be able to reclaim them from local customs.
How long does the refund take?
Allow 2 to 3 working days after the warehouse processes your return, plus time for your bank to post it.
Can I exchange an item?
Yes. Exchanges are free through the shop's returns and exchanges portal.
Can I cancel or change my order?
Orders cannot be amended after processing. If it has not dispatched, email [email protected] to cancel and reorder.
Can I order by phone?
No. Orders can only be placed on the website or in the app.
Are there discount codes for Sport It First?
Current offers are on the Sport It First page at daily cashback, and we check them every day.
How does cashback work with Sport It First?
Use the shop button on our page and order normally. The cashback shows as open, then confirmed, and a return deducts it.