Shopping at Shoes For Crews Europe: delivery times, returns and cashback
Shoes For Crews (Europe) Ltd. sells work shoes, clogs and wellingtons with slip-resistant outsoles for kitchens, hospitality and similar jobs. The European web shop serves 13 countries from one warehouse, with delivery times that differ by country. The shipping and returns pages are clear on timing and returns, so this guide sticks to them.
Delivery countries and times
The shipping page lists standard delivery times for these destinations:
- Belgium, Luxembourg and the Netherlands: 1 working day
- Germany: 1 to 2 working days
- Austria, Denmark and the UK: 2 working days
- France, Italy, Northern Ireland and Poland: 2 to 3 working days
- Republic of Ireland and Spain: 3 to 4 working days
- Finland: 2 to 5 working days
Orders received by midday are processed and shipped the same working day. Orders after midday go the next business day. Business days are Monday to Friday, excluding holidays. The shop cannot ship to a P.O. Box.
Shipping cost and island surcharge
The shipping page does not name a flat price per country, so the cart shows the shipping cost for your address. One rule is spelled out: an additional surcharge depending on the region is added for island locations. The page lists the postcodes concerned, for example German postcodes such as 25845 or 26465, Danish ones such as 3700 and 5960, French ones such as 17410 and 56360, plus Scottish areas such as HS1 to HS9 and IV1 to IV99, and Sardinia and Sicily in Italy. Check your postcode against the list before ordering if you live on an island or on a remote coast.
Returns and exchanges
You have 30 days from the date of receipt to request a return or an exchange. Items must be unworn, in their original packaging and in resalable condition. Both go through an online portal:
- Open the Returns Portal or the Exchange Portal and follow the steps.
- Choose return or exchange and generate your return label.
- Send the original shoes back with that label.
The shop processes a return or an exchange once the parcel has been scanned in at its warehouse. For an exchange you get a confirmation email with tracking as soon as the new pair ships. If the requested size is unavailable, the shop contacts you to arrange an alternative or a refund. Shoes showing signs of wear or damage are not accepted. The FAQ says to allow about 5 to 10 business days after the shop receives your parcel for the refund to be processed.
| At a glance | Shoes For Crews Europe |
|---|---|
| Delivery countries | 13, from the UK and Ireland to Poland, Finland and Spain |
| Fastest delivery | 1 working day (BE, LU, NL) |
| Same-day dispatch | Orders received before midday |
| Return and exchange | 30 days from receipt, unworn |
| Refund time | About 5 to 10 business days after receipt |
Sizing and support
According to the FAQ, sizes run true to UK and European sizing, and a size chart is on the site. Customer service speaks English, German and French and can be reached on +353 61 479200 from 8am to 5pm. Guests can order without an account. Creating a login lets you track and reorder.
Using cashback
Open the Shoes For Crews page at daily cashback, where the current rate (6.25%) and the current offers are listed; we check them daily. Press the shop button there, then shop and pay as usual. In your free account the cashback shows as open and becomes confirmed once the shop has reported the order, usually after the return window. A returned item is deducted again. A voucher code from another site used in the same visit can cost you the cashback, so start from our page.
Practical tips
- Order before midday if you need the shoes for a start date.
- Do not wear the shoes outdoors before you are sure about the fit, because worn pairs are refused.
- If you are unsure about the size, use the exchange portal rather than a refund.
As of October 2026.