Ordering from POLO Motorrad: the Swiss shop, shipping to Switzerland and cashback
POLO Motorrad sells motorcycle clothing, helmets, parts and accessories, with more than 65,000 items on the site. The most important thing for a customer outside Germany is that the company runs separate shops by country, and each has its own conditions. The cashback page we link below belongs to the Swiss shop. We read the shipping page, the terms (AGB) and the withdrawal notice of the Swiss shop on polo-motorrad.com in October 2026.
Which shop you are in
On the first visit the site asks you to choose a country: Germany, Austria, Switzerland (German), Switzerland (French) or English. Prices, shipping and availability change with that choice. The Swiss shop is run by POLO Motorrad Schweiz GmbH in Oftringen. Its terms say the offer is aimed exclusively at customers who live or have their registered office in Switzerland, and that delivery goes only to addresses within Switzerland. The shop also states that it does not deliver to other countries from Switzerland at present, and for delivery elsewhere in Europe it points to the German shop at polo-motorrad.com/de-de/. If you live in Germany or Austria, use your own country's shop. Cashback from our page is for the Swiss one.
Shipping to Switzerland
Shipping inside Switzerland costs CHF 9.90 per order. The banner at the top of the site says shipping is free from CHF 199. Prices in the Swiss shop are in Swiss francs including VAT, and shipping is added on top. All shipping costs apply per order, not per item. The shop gives no fixed delivery time in its terms and says that information on availability and delivery time is without guarantee. Goods are shipped after full payment. If an item is not available at dispatch, the contract is cancelled and you are refunded.
| Shop | Shipping |
|---|---|
| Switzerland | Shipping CHF 9.90, free from CHF 199 |
| Germany | Shipping 5.99 EUR, free from 199 EUR (club members earlier) |
| Austria | Shipping 6.99 EUR, free from 199 EUR (club members from 149 EUR) |
The shipping page also lists the German shop's rates for other European countries, from 8.95 EUR for France, Belgium, Luxembourg, the Netherlands and Poland up to 14.95 EUR for Portugal and Romania. These belong to the German shop, not to the Swiss one.
Payment
The Swiss terms list credit card (Visa and Mastercard), Postcard, advance payment and PayPal. Klarna is not among them.
Returns and warranty
The withdrawal page in the Swiss shop shows the text of the German company: 14 days to withdraw from the contract, and return postage of 5.99 EUR, or 3.99 EUR for POLO Club members. Because the Swiss terms and this page do not match perfectly, ask customer service which rule applies before you send a parcel back. Customer service is reachable at [email protected] according to that page. Complaints about wrong, incomplete or damaged goods must be reported within five days of delivery. The Swiss terms promise a two-year guarantee against defects. For a warranty claim you send the product with a description and the original receipt to POLO Motorrad Schweiz GmbH, Fachmarkt Süd, Nordstrasse 16/18, 4665 Oftringen, and you pay the transport.
Cashback at POLO Motorrad
Open the POLO Motorrad page at daily cashback, where the current rate (up to 2.5%) and the offers we found are listed. Press the shop button and order in the Swiss shop. In your free account the cashback appears as open and becomes confirmed once POLO Motorrad has reported the order. If you return an item, the amount for it is deducted.
Practical tips
- Check the country in the shop header before you fill the basket, since a German basket will not carry over to the Swiss shop.
- If your basket is slightly under CHF 199, check whether a useful accessory gets you to free shipping.
- Ask about the return rule in writing before sending anything back.
- Keep other voucher or cashback tabs closed while you order.