Ordering at My Choco World: delivery to Germany and Austria, returns, cashback
my-schoko-world.com forwards to My Choco World (my-choco-world.com), a German shop that makes personalised chocolate boxes with your own photos, designs or texts. The chocolate is made to order in Germany, which shapes everything below: delivery times include production, and returns work differently from a normal shop. This guide covers the shipping page and the withdrawal notice.
Which countries it ships to
The shipping page names two destinations, Germany and Austria. Both go by DHL with a tracking link that arrives by email once the parcel leaves the workshop. If you live elsewhere, the shop has no listed option for you, so ask its customer service before you design anything.
Shipping cost and delivery time
| Destination and service | Shipping cost | Delivery time |
|---|---|---|
| Germany, standard | 5.99 EUR, free from 50 EUR order value | 3 to 5 working days |
| Germany, express | Shipping 12.99 EUR | Usually within 2 working days |
| Austria, standard | Shipping 8.99 EUR | 4 to 6 working days |
The stated delivery time already includes the production of your order. There is no processing on Sundays and public holidays. Before Christmas and other busy periods the shop advises planning extra lead time.
Express shipping in Germany
For a last-minute gift, choose express at checkout. Your order has to be complete by 21:00 on a weekday from Monday to Friday. The shop produces it on the next working day, hands it to DHL and delivers it usually the day after. An order on Monday evening is made on Tuesday and expected on Wednesday. If you order on Thursday, delivery is expected on Monday, because express has no Saturday delivery. Standard DHL parcels in Germany can arrive on Saturdays.
Packstation, parcel shop and tracking
Delivery to a DHL Packstation or a DHL parcel shop is possible. You need your DHL customer number and the exact station or shop details, and express is usually not available for a Packstation. In the DHL tracking you can also redirect the parcel, pick another day or authorise a neighbour.
Returns, cancellations and damaged parcels
Most items here are personalised, and the shop states that there is no right of withdrawal for them under section 312g of the German Civil Code. Products that are not personalised keep the statutory 14-day withdrawal right. That makes the proof stage important: check names, photos and spelling before you pay. If a box arrives damaged or with a production fault, contact customer service and the shop will look for a solution. In warm weather the shop can add extra protection for the parcel.
Cashback at My Choco World
Open the my-schoko-world page at daily cashback, where the current rate (up to 6%) is listed. Press the button and then design and pay as usual. In your free account the cashback appears as open and moves to confirmed once the shop has approved the order. A refund reduces it again. Using a code from another site can cost you the cashback, so take the offers from the shop page.
Good to know
- Gifts for Austria need roughly one extra working day compared with Germany, and shipping costs 3 euros more.
- Reach 50 euros of order value and German shipping is free, which beats paying 5.99 for a single small box.
- Keep a spare day before a birthday. A late delivery cannot be fixed with a refund of a personalised item.
As of October 2026.