LitONES desk lights: free shipping, delivery countries, 30-day returns and cashback
LitONES sells lighting for home offices, such as the EaseGlowXP H04, and takes orders on litones.com. Before you order a lamp, the questions are usually whether it ships to your country, whether duties are extra and what happens if you want to send it back. The shop answers them on its policy pages.
Where LitONES delivers
The shipping policy says LitONES ships to the United States and selected countries and regions. It does not publish a country list. What counts is the delivery address you enter at checkout: if a destination cannot be selected or no shipping option is shown, the shop cannot ship there at the moment. It delivers only to valid physical street addresses, so PO boxes and APO or FPO addresses are out.
Shipping cost
Standard shipping is currently free to all supported destinations, with no minimum order value. The shop says this can change in the future and that any applicable shipping charge is always shown at checkout before payment. A paid expedited option, if offered, is not refundable unless LitONES made an error.
Delivery time
In-stock orders are normally processed within 2 business days. During sales, launches, holidays or heavy order periods it can take longer, and the shop tries to process affected orders within 7 business days. After the order has shipped, the estimates are: United States within 7 days, all other supported destinations about 7 to 14 days. These are estimates, not guarantees, and weather, carrier trouble, customs or remote locations can delay a parcel. You get tracking information by email once the order has shipped.
| At a glance | LitONES |
|---|---|
| Delivers to | US and selected countries, shown at checkout |
| Shipping | Free standard shipping, no minimum |
| Processing | Normally 2 business days |
| Delivery time | US within 7 days, others about 7 to 14 days |
| Return period | 30 days from delivery |
| Warranty | 24 months, 3 years with an account |
Duties and taxes
For orders delivered outside the United States, applicable import duties and taxes are included in the amount you pay at checkout, so you should not normally owe anything extra at delivery. If a carrier unexpectedly asks for an import payment, contact LitONES before you pay. In the US, state and local sales tax is calculated at checkout from the delivery address.
Returns and damaged parcels
You can request a return within 30 days of the delivery date. The product must show no significant signs of use, damage or alteration, include all accessories, manuals and promotional items, come back in its original packaging and have been bought directly from litones.com. You may open the package to inspect the product. Customised items and products marked Final Sale cannot be returned.
Email [email protected] before you send anything, and wait for the return address, because returns sent without approval can be refused. For a return that is not caused by a defect or shipping error you pay the return shipping. There is no restocking fee for items returned complete and resalable, but if one shows use or is missing parts, the shop may deduct up to 10% of the price. The refund goes to the original payment method after the item has been received and checked.
If an item arrives damaged or defective, write to [email protected] within 3 days of delivery with photos or a video. After verification you get a replacement at no cost, or a full refund if a replacement is not possible.
Warranty
Products bought on litones.com have a 24-month limited warranty from the delivery date. If you create a LitONES customer account with the same email address as the order within 30 days of delivery, the warranty extends to 3 years from the delivery date. Accidental damage, misuse and unauthorised repairs are not covered.
Using cashback
Open the LitONES page at daily cashback, where the current rate (up to 10%) is shown, and press the shop button. Order in the same visit. In your free account the cashback shows as open and is confirmed after the shop has reported the order. A return reduces the cashback for that order.
Tips
- Select your country at checkout before you fill the basket to see whether shipping is offered.
- Create the customer account within 30 days of delivery to get the longer warranty.
- Keep the original box until the 30 days are over.
- Close other cashback and voucher sites while you shop.
As of October 2026.